Summary
Overview
Work History
Education
Skills
Certification
Timeline
Mr Mitchell Moss, Senior School Teacher
Generic

LUKE JAMES

JERRABOMBERRA

Summary

Ambitious and creative individual with a solid foundation in game development, having completed Year 12 at The Anglican School Googong and currently pursuing a Bachelor of Game Development at the Academy of Interactive Entertainment. Eager to gain practical experience in a dynamic work environment while honing skills and contributing to innovative projects. Passionate about leveraging academic knowledge in real-world applications to drive success and foster collaboration within a team. Committed to continuous learning and professional growth in the gaming industry.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant

A Medal Mounting & Ribbon Bar Service
11.2023 - 02.2024
  • Greeted customers with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted in project completion times by multitasking effectively under tight deadlines.
  • Assisted managers in decision-making processes based on thorough research and analysis of available data.
  • Volunteered to help with special projects of varying degrees of complexity.

Crew Member

Kentucky Fried Chicken
05.2021 - 05.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Stocked shelves to organize aisles in assigned department.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Education

Competency - Responsible Service of Alcohol

NSW Government
Server Group Pty Ltd Trading
08-2025

Competency - Responsible Conduct of Gambling

NSW Government
Sevir Group Pty Ltd Trading
06-2025

Bachelor of Game Development -

Academy of Interactive Entertainment
Watson, ACT
01.2024

Year 11-12 -

The Anglican School Googong
Googong
10.2023

Year 7 -10 -

The Anglican School Googong
Googong, NSW
12.2020

Skills

  • Organised and adaptable
  • Strong work ethic
  • Ability to quickly understand guidance and direction and implement into action
  • Advanced Data Entry Skills
  • Excellent understanding of ICT
  • Proven ability to work and engage with older and younger staff and customers, with a friendly collegiate outlook
  • Fit and Healthy, a keen interest in fitness
  • Customer Service
  • Inventory Management and stock control
  • Stock Taking
  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Team collaboration
  • Verbal and written communication
  • Data entry

Certification

  • Driver’s License (NSW Green Provisional), owns own car
  • HSC
  • Competency Card Holder in Responsible Service of Alcohol
  • Competency Card Holder in Responsible Conduct of Gambling

Timeline

Assistant

A Medal Mounting & Ribbon Bar Service
11.2023 - 02.2024

Crew Member

Kentucky Fried Chicken
05.2021 - 05.2023

Competency - Responsible Service of Alcohol

NSW Government

Competency - Responsible Conduct of Gambling

NSW Government

Bachelor of Game Development -

Academy of Interactive Entertainment

Year 11-12 -

The Anglican School Googong

Year 7 -10 -

The Anglican School Googong

Mr Mitchell Moss, Senior School Teacher

  • Luke possesses commendable personal qualities, such as his determination, positivity, and support for others, which have positively influenced our class, his peers and the school community. Despite facing challenges including various lockdowns and managing study and work, he has exhibited resilience and resolve to complete his schooling to the best of his abilities.
  • Within the classroom and the school, Luke has been a valuable contributor, particularly within our Economics class, various carnivals, and junior school mentoring to name a few.
  • For the future, Luke aspires to join the programming, gaming, or graphic design fields. I am confident he will continue his exemplary journey, and I wish him well in his future endeavours.
  • In conclusion, Luke is a wonderful student, and I wholeheartedly recommend him for any future opportunities. For more information or inquiries, please contact Mr Mitchell Moss.

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