Summary
Overview
Work History
Education
Skills
Accomplishments
Availability
Personal Information
References
Timeline
Generic
Luke Jones

Luke Jones

Redland Bay,QLD

Summary

I am motivated and adaptable individual seeking to join the police force, equipped with a strong educational background and diverse leadership experience. I successfully completed my Queensland Certificate of Education (QCE) in 2022 and earned a Diploma of Justice Studies from TAFE Queensland in 2023. As a manager at Roam'in Pizza, I have honed my leadership skills while managing a team and maintaining high standards of customer service in a fast-paced environment. With four years of experience as a chef, I have developed strong problem-solving abilities and a collaborative approach to team dynamics.

I am dedicated to fostering an empowering work culture and excel in training and mentoring employees. My forward-thinking mindset, coupled with effective communication skills, allows me to build strong relationships and engage with diverse groups. I am eager to leverage my skills in a policing context, where I can contribute to community safety while continuing to grow professionally. My commitment to integrity, teamwork, and service aligns with the values of the police force, and I am excited about the opportunity to serve and protect my community.

Overview

4
4
years of professional experience

Work History

Pizza Shop Manager

Roamin Pizzas
12.2020 - Current

I am a pizza shop manager and chef often cooking over 10 pizzas at one time and managing anywhere from 4 to 9 staff at a time.

  • I can do counter, serving customers, problem solving complaints, answering telephone calls and working the till.
  • Every evening I am part of the clean down, washing dishes, counting up the earnings of the night, work counters and equipment.
  • Sweeping and mopping.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.

Education

Diploma - Justice Studies

Tafe Queensland
South Bank
11.2023

QCE - Certificate of Education

Chisholm Catholic College
Cornubia, QLD
12.2022

Chisholm Catholic College
Cornubia
11.2022

Certificate II - Electrotechnology

TAFE Queensland
Acacia Ridge, QLD
11.2021

Skills

  • Honest
  • Reliable
  • Organised
  • Caring
  • Social
  • Customer Service
  • Employee Management
  • Health and safety
  • Employee Motivation
  • Customer Engagement
  • Store operations
  • Team Leadership
  • Effective leader
  • Teamwork and Collaboration
  • Staff Management

Accomplishments

  • White card-September 2020
  • Karate (Wednesday and Friday from 6pm) (November 2019 - September 2022)
  • Army Cadets (January 2019 - September 2019 - Left because we moved to the Redlands)
  • Victoria Point Soccer club (2016 - 2018)
  • Logan Lightning Soccer Club (2009 - 2016)
  • Cornubia Insports Futsal and represented Brisbane in Regionals (2015 - 2018)
  • Chisholm Sports Development Soccer (2017)

Availability

7 Days a week.

Personal Information

Date of Birth: 05/05/05

References

Tony Mears, Correction Officer, Personal/family friend, 0424458822

Hayden Noon, Head Manager of Roam'in Pizza, Work Manager, 0402140050

Robert Weeks, Owner of Roam'in Pizza, 0411467876

Timeline

Pizza Shop Manager

Roamin Pizzas
12.2020 - Current

Diploma - Justice Studies

Tafe Queensland

QCE - Certificate of Education

Chisholm Catholic College

Chisholm Catholic College

Certificate II - Electrotechnology

TAFE Queensland

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Luke Jones