Luke Oudney
Brisbane,QLD
Summary
Dynamic customer service professional with a strong work ethic, honed at Meadowbrook Golf Club. Proven ability to engage clients and resolve issues effectively, while maintaining high standards of professionalism. Skilled in POS transactions and team collaboration, consistently delivering exceptional service under pressure.
Overview
6
6
years of professional experience
Work History
Customer Service / Hospitality Attendant
Meadowbrook Golf Club
10.2025 - Current
- Delivering professional service to members and guests
- Handling POS transactions and customer enquiries
- Building rapport with regular customers
- Maintaining high service and presentation standards
Mechanical / Technical Crew Member
Powerhouse Theatre
10.2025 - Current
- Supporting mechanical and technical operations for live productions
- Assisting with equipment setup, maintenance, and pack-down
- Following safety and operational procedures
- Working effectively under time pressure
Crew Member (Re-employed)
McDonald’s
04.2025 - 09.2026
- Returned as a trusted team member due to strong prior performance
- Supported peak service periods and trained newer staff
- Maintained high service, safety, and cleanliness standards
Crew Member
McDonald’s
08.2020 - 07.2024
- Delivered fast, accurate customer service in a high-volume environment
- Worked across front counter, drive-through, and kitchen
- Handled cash and EFTPOS transactions
- Developed teamwork, reliability, and time management skills
Yard Hand / Customer Service (Christmas Casual)
Master Hire – Morayfield
12.2023 - 01.2024
- Assisted customers with equipment hire and safety explanations
- Maintained tools and yard presentation during peak periods
Education
Certificate I -
Building and Construction
Certificate II -
Engineering
Skills
- Customer Service
- Client Engagement
- Sales
- Objection Handling
- Problem Solving
- Clear Communication
- Confident Communication
- Reliability
- Professionalism
- Working Under Pressure
- Team Collaboration
- Strong work ethic
References
Available upon request
Education And Certifications
- Certificate I in Building and Construction
- Certificate II in Engineering
Timeline
Customer Service / Hospitality Attendant
Meadowbrook Golf Club
10.2025 - Current
Mechanical / Technical Crew Member
Powerhouse Theatre
10.2025 - Current
Crew Member (Re-employed)
McDonald’s
04.2025 - 09.2026
Yard Hand / Customer Service (Christmas Casual)
Master Hire – Morayfield
12.2023 - 01.2024
Crew Member
McDonald’s
08.2020 - 07.2024
Certificate I -
Building and Construction
Certificate II -
Engineering