Lumepa Julie Seloti
CLYDE NORTH,Victoria
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Excellent computing skills. Effective Listening and communication.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Always have a bubbly personality and kind to people and will put a smile on anyone's face. Love to help out the team and step up when needed.
Overview
7
7
years of professional experience
Work History
Retail Worker
Lovisa
Queen St, QLD
02.2023 - 02.2024
- Greeted customers, identified their needs and provided assistance with product selection.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Processing payments and keeping the store clean at all time.
- Processed returns and exchanges according to company policies while maintaining positive customer relations.
Receptionist Administrator
Fisher and Paykel Healthcare
Auckland City, Auckland
04.2019 - 02.2022
- Greeted visitors and customers warmly, offering refreshments as appropriate.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Maintained reception area cleanliness and tidiness.
- Managed the distribution of incoming mail, faxes, and packages.
- Assisted with coordination of events including booking venues, catering services.
- Created spreadsheets to track customer information such as contact details and preferences.
- Supported HR team by conducting new hire orientations or onboarding sessions for new employees.
- Obtained and processed payments from clients for products and services.
Assembly Line Leader
Fisher and Paykel Healthcare
Auckland City, Auckland
01.2017 - 10.2019
- Organized, scheduled and supervised daily production activities.
- Monitored efficiency of assembly line workers to ensure maximum productivity.
- Maintained detailed records of each product produced on the assembly line.
- Ensured compliance with safety standards and regulations in the workplace.
- Coordinated cross-functional teams for new product launches.
- Trained new employees in proper use of tools, equipment, and materials needed for the job.
- Identified areas of improvement in production workflow processes based on feedback from team members.
- Resolved conflicts between personnel on the assembly line as they arose.
- Analyzed data to determine root causes of any discrepancies or defects in products produced on the assembly line.
Education
NZ Certificate in Business ( First Line Management ) - Business Management
NZQF
Auckland08-2021
High School Diploma -
Massey High School
Auckland08-2008
Skills
- Loss Prevention
- Shipment Receiving
- Order Processing
- Store Cleaning
- Sales Promotion
- Store maintenance
- Cash Handling Accuracy
- Stock replenishment
- Product Knowledge Expertise
- Patience and Empathy
- Complaint Handling
- Customer Assistance
- Payment Processing
- Effective communication abilities
- Team building
- Goal-Driven
- Teamwork and Collaboration
- Time management abilities
- Professionalism
- Meeting Sales Goals
- Excel Microsoft Word
- Certificate effective Listening and Feedback
- Certificate effective communication
Hobbies
Cooking and cleaning ( I am a clean freak )
Watch rugby
Play rugby
Hangout with family
Making people laugh
Dancing
Listening to music
Reference
- Moana Nua ( Lovisa Manager ) 0423236184
- Grace Luu ( Receptionist Administrator Manager ) 0426280117
Timeline
Retail Worker
Lovisa
02.2023 - 02.2024
Receptionist Administrator
Fisher and Paykel Healthcare
04.2019 - 02.2022
Assembly Line Leader
Fisher and Paykel Healthcare
01.2017 - 10.2019
NZ Certificate in Business ( First Line Management ) - Business Management
NZQF
High School Diploma -
Massey High School