Luna Ruggiero
Chadstone,VIC
Summary
Versatile professional with experience in client-facing roles, creative operations, and digital collaboration. Proven ability to manage relationships, streamline processes, and work autonomously in fast-paced environments. Brings a practical, people-focused approach to solving problems and delivering results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Client Support & Key Worker
Mind Australia
01.2023 - Current
- Managed case notes, billing, calenders
- Delivered trauma-informed support
- Developed and reviewed support plans
- Facilitated group programs 10+ clients
- Maintained compliant records & incident reports
Founder & Creative Director
ImmortalGlo Candles
11.2022 - 07.2025
• Launched product line & website
• Secured retail placements
• Drove brand growth via marketing & PR
• Oversaw design, operations & invoicing
• Created & tested new product ranges
Client Assistant
Choice Mental Health
01.2024 - 01.2025
• Provided outreach & community support
• Coordinated with care teams & families
• Delivered coaching as therapeutic tool
• Managed medical records
• Advocated for culturally safe practice
Voice Coach & Program Facilitator
LNA Music Group
02.2014 - 11.2023
• Ran creative music sessions for wellbeing
• Coached vocal performance 1:1 clients
• Designed inclusive music programs
• Built local arts partnerships
• Used music for emotional regulation
Education
CHC52021 - Diploma / Associates - Community Service - Case Management
Ambassador College Australia
Melbourne, VIC01.2024
Certificate - Mental Health And People With Intellectual Disabil
University of Queensland
01.2023
High School Diploma - VCE Certificate - undefined
Strathmore Secondary College
01.2012
Skills
- Client relationship management
- Task prioritisation
- Time management
- Verbal & written communication
- Team collaboration
- Adaptable
CONTACT
- Lunaofficialbookings@gmail.com
- 0416388045
- Chadstone, VIC, Australia
Certification
- HLTAID011 – First Aid & CPR
- NDIS Quality & Safeguard Commission
Languages
English
Italian
Timeline
Client Assistant
Choice Mental Health
01.2024 - 01.2025
Client Support & Key Worker
Mind Australia
01.2023 - Current
Founder & Creative Director
ImmortalGlo Candles
11.2022 - 07.2025
Voice Coach & Program Facilitator
LNA Music Group
02.2014 - 11.2023
High School Diploma - VCE Certificate - undefined
Strathmore Secondary College
CHC52021 - Diploma / Associates - Community Service - Case Management
Ambassador College Australia
Certificate - Mental Health And People With Intellectual Disabil
University of Queensland
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