Summary
Overview
Work History
Education
Skills
CONTACT
Certification
Languages
Timeline
Generic

Luna Ruggiero

Chadstone,VIC

Summary

Versatile professional with experience in client-facing roles, creative operations, and digital collaboration. Proven ability to manage relationships, streamline processes, and work autonomously in fast-paced environments. Brings a practical, people-focused approach to solving problems and delivering results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Client Support & Key Worker

Mind Australia
01.2023 - Current
  • Managed case notes, billing, calenders
  • Delivered trauma-informed support
  • Developed and reviewed support plans
  • Facilitated group programs 10+ clients
  • Maintained compliant records & incident reports

Founder & Creative Director

ImmortalGlo Candles
11.2022 - 07.2025

• Launched product line & website

• Secured retail placements

• Drove brand growth via marketing & PR

• Oversaw design, operations & invoicing

• Created & tested new product ranges

Client Assistant

Choice Mental Health
01.2024 - 01.2025

• Provided outreach & community support

• Coordinated with care teams & families

• Delivered coaching as therapeutic tool

• Managed medical records

• Advocated for culturally safe practice


Voice Coach & Program Facilitator

LNA Music Group
02.2014 - 11.2023

• Ran creative music sessions for wellbeing

• Coached vocal performance 1:1 clients

• Designed inclusive music programs

• Built local arts partnerships

• Used music for emotional regulation

Education

CHC52021 - Diploma / Associates - Community Service - Case Management

Ambassador College Australia
Melbourne, VIC
01.2024

Certificate - Mental Health And People With Intellectual Disabil

University of Queensland
01.2023

High School Diploma - VCE Certificate - undefined

Strathmore Secondary College
01.2012

Skills

  • Client relationship management
  • Task prioritisation
  • Time management
  • Verbal & written communication
  • Team collaboration
  • Adaptable

CONTACT

  • Lunaofficialbookings@gmail.com
  • 0416388045
  • Chadstone, VIC, Australia

Certification

  • HLTAID011 – First Aid & CPR
  • NDIS Quality & Safeguard Commission

Languages

English
Italian

Timeline

Client Assistant

Choice Mental Health
01.2024 - 01.2025

Client Support & Key Worker

Mind Australia
01.2023 - Current

Founder & Creative Director

ImmortalGlo Candles
11.2022 - 07.2025

Voice Coach & Program Facilitator

LNA Music Group
02.2014 - 11.2023

High School Diploma - VCE Certificate - undefined

Strathmore Secondary College

CHC52021 - Diploma / Associates - Community Service - Case Management

Ambassador College Australia

Certificate - Mental Health And People With Intellectual Disabil

University of Queensland

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Luna Ruggiero