LY NGUYEN
Melbourne,VIC
Summary
Highly skilled and creative technician with three years of experience in
providing exceptional brows and lash services. Proven ability to deliver high-quality Brows shaping, Eyebrows lamination, Lash lifts and tint, Henna Brows and Hybrid dye tint, Lash Extensions. Committed to stay up-to-date with the latest trends and techniques in the beauty industry.
Overview
2
2
years of professional experience
Work History
Lash & Brows Technician
SOL Lashes & Brows
09.2023 - 02.2025
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Lash Technician
Queen Lashes & Brows
10.2022 - 08.2023
- Consulted with clients to understand desired look and discuss available lash options.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Stayed current on latest and diverse types of last extensions and different application processes.
- Followed correct processes to apply lash extensions to clients' natural lashes.
- Streamlined the consultation process for better understanding of client needs and expectations, resulting in increased satisfaction rates.
- Educated clients on how to clean and maintain lash extensions.
Education
Diploma - Beauty Therapy
National Academy Beauty Therapy
Melbourne, VICDiploma - Business Management
Ozford College
Melbourne, VIC11-2016
Skills
- Works Well Under Pressure
- Problem-solving
- Written/Verbal communication
- Attention to detail
- Customer service
Timeline
Lash & Brows Technician
SOL Lashes & Brows
09.2023 - 02.2025
Lash Technician
Queen Lashes & Brows
10.2022 - 08.2023
Diploma - Beauty Therapy
National Academy Beauty Therapy
Diploma - Business Management
Ozford College
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