Lydia Oliver
Rockdale,NSW
Summary
I’m a highly motivated and driven individual with a wide range of work experience from PT, Camp instructor, Store manager and receptionist. I'm passionate about helping people and making a difference in the lives of those around me.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Manager
Elite Supplements
08.2023 - Current
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Personal Trainer
Self Employed
11.2022 - 09.2023
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
Gym Manager
F45 Training
03.2023 - 11.2023
- Generated leads through sales promotions and word-of-mouth.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Interacted well with customers to build connections and nurture relationships.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
Receptionist
World Gym Marconi
02.2021 - 03.2022
- Handled cash transactions and maintained sales and payments records accurately.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Outdoor Education Instructor
Youthworks
10.2020 - 03.2021
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
- Assisted in preparing recreational materials and supplies for each activity.
Sales Assistant
Idora Bridal
06.2019 - 03.2020
- Established rapport with customers using active listening and interpersonal skills.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Soccer Coach
Little Kickers
09.2020 - 10.2021
- Developed and led age- and ability-appropriate soccer training drills.
- Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
Kitchen Hand
KFC
03.2020 - 11.2020
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained composure and work quality while under stress.
- Stocked and rotated food items according to expiration dates.
Education
Certificate III & IV - Fitness
Onfit Training College
11.2021
Skills
- Health and Wellness Education
- CPR Certified
- Youth Athletic Training
- Leadership and Coaching
- First Aid
- Relationship and Community Building
- Call Answering and Routing
- Persuasive Selling
- Active Learning
- Outstanding People Skills
- Group Classes
- Strength Development
- Training Programs
- Nutrition Education
- Diet and Nutrition
- Weight Training
- Youth Supervision
Certification
- CPT - Certified Personal Trainer
References
World Gym Manager (when I worked there)
Melissa Ripepi : 0422 273 691
World Gym Reception Manager: ( when I worked there)
Steven Pham : 0468324380
Timeline
Retail Manager
Elite Supplements
08.2023 - Current
Gym Manager
F45 Training
03.2023 - 11.2023
Personal Trainer
Self Employed
11.2022 - 09.2023
Receptionist
World Gym Marconi
02.2021 - 03.2022
Outdoor Education Instructor
Youthworks
10.2020 - 03.2021
Soccer Coach
Little Kickers
09.2020 - 10.2021
Kitchen Hand
KFC
03.2020 - 11.2020
Sales Assistant
Idora Bridal
06.2019 - 03.2020
Certificate III & IV - Fitness
Onfit Training College
- CPT - Certified Personal Trainer
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