Lydia Stanley
Brisbane,Qld
Summary
Licensed Massage Therapist with a background treating clients with various massaging techniques. Ambitious, friendly and knowledgeable in aromatherapy, reflexology, herbal wraps and stress management techniques. Passionate about making difference in clients' lives and restoring function from pain and injuries.
Overview
5
5
years of professional experience
Work History
Spa Therapist
The W Hotel
Brisbane, QLD
12.2023 - Current
- Performed massage treatments including Swedish, deep tissue and aromatherapy techniques.
- Assessed client needs and recommended skin care and anti-aging products.
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
- Provided body wraps, scrubs, hot stone therapy, reflexology or other specialized treatments as requested by customers.
- Provided excellent customer service and skincare treatments to clients.
- Recommended home care regimen for desired results.
- Adhered to ethical standards when dealing with clients' personal information or concerns.
- Remained current on new products and procedures offered at the spa.
Spa Therapist
Keturah Life Day spa
Perth, Western Australia
01.2023 - 07.2023
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Recommended merchandise based on expert product knowledge and client preferences.
- Designed customized facial and body treatments meeting individual client needs.
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
- Recommended home care regimen for desired results.
- Offered lash application, warm stone massage and brow and eyelash tinting services.
- Kept detailed records of client preferences, skin and products to provide seamless service.
- Used peels and masks to improve appearance of client skin, customizing approaches based on client age and budget.
- Completed procedures to remove pore blockages and unsightly blackheads.
Spa Therapist
Spa Qualia
Hamilton Island , QLD
02.2022 - 11.2022
- Conducted private client consultations.
- Learned new techniques and in depth massage forms.
- Relaxed clients with facial and body massages, aromatherapy and soothing environments.
- Educated clients on skin conditions, treatments and products to grow sales.
- Supported profitability by upselling products and services and processing sales.
- Inspected client's skin to determine best courses of treatment.
- Eliminated or reduced appearance of fine lines and spots with appropriate products.
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
- Assisted with operational activities such as inventory control, loss prevention and compliance.
- Kept detailed records of client preferences, skin and products to provide seamless service.
- Assessed client needs and recommended skin care and anti-aging products.
- Helped clients tackle different types of stress by releasing knotted muscles with advanced massage techniques.
- Promoted health and wellness benefits of massage and related therapies to help clients achieve goals.
- Educated clients on preventive measures and mobility programs to prevent reoccurring muscle issues.
- Cultivated loyal clientele and high rate of referrals based on quality of massage services.
- Performed deep muscle, hot stone, prenatal and other types of massage and treatments.
- Flexed with different clients to offer personalized and supportive massage services.
- Maintained impeccable records for business administration and financial management purposes.
Spa Therapist
Spa Wurmadaylin
Hamilton Island , QLD
10.2021 - 02.2022
- Increased sales by providing exceptional service and maintaining positive and energetic attitude.
- Built positive client relationships and guided clients through treatments.
- Provided excellent customer service and skincare treatments to clients.
- Meticulously maintained spa appearance and cleanliness.
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
- Educated clients on skin care procedures and products.
- Sold salon-exclusive skin care products and encouraged service upgrades.
- Relaxed clients with facial and body massages, aromatherapy and soothing environments.
- Supported profitability by upselling products and services and processing sales.
- Formulated targeted massage plans based on individuals' physical condition, histories and current concerns.
- Kneaded muscles and soft tissues to help clients release tension and improve physical wellbeing.
Senior Spa Therapist
Daydream Island
Whitsundays, QLD
04.2021 - 10.2021
- Trained a number of new staff members on spa guidelines and care standards.
- Obtained medical history from each client and advised proper treatment plans through holistic care.
- Educated clients on skin care procedures and products.
- Performed quality, therapeutic bodywork to meet clients' needs.
- Safeguarded client experience, maintaining confidentiality and upholding commitment to safety.
- Worked with oils and treatment aids to improve massage experiences.
- Organized and maintained full schedule of appointments with clients of different ages and physical needs.
- Advised clients on personal care between appointments and relevant products for individual needs.
Senior Spa Therapist
Clarins
Leeds , UK
11.2019 - 02.2020
- Designed customized facial and body treatments meeting individual client needs.
- Answered multi-line phone, returned clients calls and scheduled appointments.
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
- Formulated targeted massage plans based on individuals' physical condition, histories and current concerns.
- Increased sales by providing exceptional service and maintaining positive and energetic attitude.
- Protected workplace culture by building relationships with team members, respecting diversity and supporting goals.
Spa Therapist
Rudding Park Spa
Harragate, UK
09.2018 - 11.2019
- Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients.
- Built positive client relationships and guided clients through treatments.
- Set up patient rooms and sterilized equipment.
- Completed in-depth training in Elemis massage and used latest techniques for best results.
- Cleaned table and space between appointments to protect client health.
Education
Reflexology VCTC Course -
The White Rose College
Haragate, UK08.2019
Diploma - CIDESCO Aesthetician Qualified
The Yorkshire College of Beauty
Leeds, UK09.2018
ITEC Level 2 Beauty Specialist -
The Yorkshire College of Beauty
Leeds, UK09.2018
ITEC Level 3 Facial Electrical -
The Yorkshire College of Beauty
Leeds, UK09.2018
ITEC Level 3 Body Therapy -
The Yorkshire College of Beauty
Leeds, UK09.2018
ITEC Level 3 Electrolysis -
The Yorkshire College of Beauty
Leeds, UK09.2018
CIBTAC Level 2 Aesthetics -
The Yorkshire College of Beauty
Leeds, UK09.2018
CIBTAC Level 3 Body Therapy -
The Yorkshire College of Beauty
Leeds, UK09.2018
CIBTAC Electrolysis -
The Yorkshire College of Beauty
Leeds, UK09.2018
Skills
- Therapeutic Massages
- Exfoliation Treatments
- Body Massage
- Facial and Scalp Massage
- Outstanding Client Care
Timeline
Spa Therapist
The W Hotel
12.2023 - Current
Spa Therapist
Keturah Life Day spa
01.2023 - 07.2023
Spa Therapist
Spa Qualia
02.2022 - 11.2022
Spa Therapist
Spa Wurmadaylin
10.2021 - 02.2022
Senior Spa Therapist
Daydream Island
04.2021 - 10.2021
Senior Spa Therapist
Clarins
11.2019 - 02.2020
Spa Therapist
Rudding Park Spa
09.2018 - 11.2019
Reflexology VCTC Course -
The White Rose College
Diploma - CIDESCO Aesthetician Qualified
The Yorkshire College of Beauty
ITEC Level 2 Beauty Specialist -
The Yorkshire College of Beauty
ITEC Level 3 Facial Electrical -
The Yorkshire College of Beauty
ITEC Level 3 Body Therapy -
The Yorkshire College of Beauty
ITEC Level 3 Electrolysis -
The Yorkshire College of Beauty
CIBTAC Level 2 Aesthetics -
The Yorkshire College of Beauty
CIBTAC Level 3 Body Therapy -
The Yorkshire College of Beauty
CIBTAC Electrolysis -
The Yorkshire College of Beauty
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