Rebekah Brsakovska
Coomera,QLD
Summary
I am a Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Day Spa Therapist
Mercure
03.2022 - 12.2022
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Collaborated with front desk to respond promptly to guest requests and promote positive experience.
- Verified each completed room against standard plans to maintain consistency.
- Sustained safety protocols to support proper and cost-effective equipment and material usage.
- Practiced safe work habits and wore protective safety equipment.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
- Increased sales by providing exceptional service and maintaining positive and energetic attitude.
- Provided excellent customer service and skincare treatments to clients.
- Set up patient rooms and sterilized equipment.
- Meticulously maintained spa appearance and cleanliness.
- Processed payments, set up appointments and promoted new products and services to help meet business objectives.
- Educated clients on skin care procedures and products.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Answered multi-line phone, returned clients calls and scheduled appointments.
- Learned new techniques and complete chemical peel processes.
- Designed customized facial and body treatments meeting individual client needs.
- Built positive client relationships and guided clients through treatments.
- Designed eyelash treatments based on client requests and styles.
- Performed eyelash tinting
- Removed eyelash extensions with oil-based makeup remover and lash glue dissolver.
- Sold aftercare retail products, packages and eyelash tinting.
- Bonded individual eyelash extensions to natural eyelashes with liquid adhesive.
- Laundered linens and restocked treatment rooms to prepare for new clients.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
Operator
Allmens / bluescope
06.2021 - 05.2022
- Complied with environmental regulations when using, dispensing of, or handling hazardous and non-hazardous materials and waste.
- Utilized hand and power tools and heavy machinery during manufacturing processes.
- Monitored product flow through feed conveyor.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Learned and followed safety and emergency procedures.
- Rotated among various workstations, performing work necessary to meet production needs.
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
- Inspected finished products to verify conformity to quality standards.
- Reported failures, malfunctions or wear issues on equipment to supervisor.
- Taught new employees machine operation techniques and important business procedures.
- Separated products according to weight, grade and size of material to produce final product.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
Traffic Control Supervisor
Traffic logistics
01.2019 - 02.2021
- Placed temporary construction signs, arrow boards and variable message boards in work area to facilitate communications.
- Set up and maintained traffic control closures for crews working alongside public right-of-way.
- Monitored safety requirements, PPE usage and compliance with company standards for team of traffic control technicians.
- Created traffic control plans for difficult areas to maintain public and coworker safety.
- Served as point of contact for members of general public, answering traffic-related questions and responding to complaints and requests.
- Developed solutions to enhance vehicular flow and safety by analyzing traffic data.
- Analyzed data related to traffic flow, accident rates, or proposed development to determine most efficient methods to expedite traffic flow.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education
Year 11 -
Wollongong Tafe
Year 11 11.2011
Year 10 -
Dapto High School
High School 12.2010
Skills
- Staff evaluations
- Cleaning practices
- Customer service-focused
- Corrective Action Planning
- Attention to Deta
- Safety Compliance
- Machine Operation
- Teamwork and Collaboration
- Spa Treatment Services Expert
- Hydrating Body Wrap Procedures
- Make-Up Application
- Detox Body Wraps
- Personalized Care Regimens
- Client Consultations
- Exfoliation Treatments
- Assessing Skin Condition
- Therapeutic Massages
Certification
- traffic control License - yellow & blue card
- traffic control license for supervisor- red card
- white card
- cert 3 in beauty services
- diploma in beauty services (relaxation massage) -currently studying
- full license
Timeline
Day Spa Therapist
Mercure
03.2022 - 12.2022
Operator
Allmens / bluescope
06.2021 - 05.2022
Traffic Control Supervisor
Traffic logistics
01.2019 - 02.2021
Year 11 -
Wollongong Tafe
Year 10 -
Dapto High School
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