Lylla Crawford

• Completed practical placement as part of Certificate III in Individual Support.
• Assisted residents with daily living activities including personal care, mobility support, and meal assistance.
• Supported social and recreational activities to promote resident well-being.
• Followed workplace health and safety procedures and infection control practices.
• Communicated effectively with residents, families, and staff, demonstrating empathy and respect.

Delivered a variety of beauty therapy treatments and services, including lash and brow treatments, makeup application, and facials. Engaged with clients to recommend personalized treatments and promote retail skin care and cosmetic products. Worked independently with minimal supervision, demonstrating strong technical skills and the ability to adapt to various client needs. Committed to maintaining high standards of service.

Experienced café worker with a variety of responsibilities including making milkshakes, preparing hot chips, serving food, and taking orders. Comfortable with opening and closing the café, maintaining cleanliness, and providing friendly customer service in a busy environment. Able to multitask and work efficiently as part of a team.

Worked 3 to 4 shifts per week in a dynamic enviroment, where i enjoyed delivering excellent customer service. Responsibilties included greeting and assisting customers, taking orders, preparing food a drinks, and maintaining and celean and organized dining area. handled cash and card trasactions while ensuring a positive drining experience for all guests.