Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
42
42
years of professional experience
Work History
Disability Support Carer
Self-employeed
Greenmount, WA
03.2000 - 01.2019
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Excellent communication skills, both verbal and written.
Worked flexible hours across night, weekend and holiday shifts.
Assistant Manager
Rose And Crown Hotel
05.1997 - 10.1999
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Monitored security and handled incidents calmly.
Managed and sold functions, such as weddings/corporate functions.
Co-Owner/Manager
Paula's Shoes
01.1995 - 04.1997
Managed day-to-day business operations.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Assessed income and expenses and adapted plans to improve profit levels.
Co-Owner
Parteiz Plus (Card & Gift Shop)
07.1980 - 06.1985
Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
Developed key operational initiatives to drive and maintain substantial business growth.
Assisted in recruiting, hiring and training of team members.
Interacted well with customers to build connections and nurture relationships.
Teacher
Education Dept WA
02.1977 - 09.1979
Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Incorporated multiple types of teaching strategies into classroom.
Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
Education
Teaching Diploma - Teaching
Churchlands Teachers College
Churchlands WA
02.1977
Skills
Staff Supervision
Cash Deposits and Receipts
Cost Control
Staff Management
Customer Relations
Directing Team Members
Product and Service Knowledge
Timeline
Disability Support Carer
Self-employeed
03.2000 - 01.2019
Assistant Manager
Rose And Crown Hotel
05.1997 - 10.1999
Co-Owner/Manager
Paula's Shoes
01.1995 - 04.1997
Co-Owner
Parteiz Plus (Card & Gift Shop)
07.1980 - 06.1985
Teacher
Education Dept WA
02.1977 - 09.1979
Teaching Diploma - Teaching
Churchlands Teachers College
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