Lynda Castle
Summary
Dependable and experienced retail sales professional with a proven track record in high-performance environments. Proficient in processing transactions, handling cash, operating registers, and organizing merchandise. Known for consistently delivering exceptional customer service by efficiently addressing customer requests, needs, and issues. With over 13 years of experience working with a prominent retailer, possesses the skills to effectively engage with a diverse range of customers, making a valuable asset to any employer.
Overview
20
20
years of professional experience
Work History
Community Aged Care Worker Domestic Assistance
Anglicare Southern Queensland
02.2023 - 12.2023
- Promoted a safe home environment by performing thorough housekeeping tasks and maintaining cleanliness standards.
- Eased family concerns by offering emotional support and guidance on various aspects of home care management.
- Established trusting relationships with clients and their families through regular communication and empathetic listening skills.
- Monitored vital signs regularly, reporting any abnormalities or changes to supervising healthcare professionals promptly.
- Maintained accurate records of client progress by documenting observations, interventions, outcomes, and any identified issues.
- Continuously updated professional knowledge by attending training sessions, workshops, and conferences related to the home care industry.
Domestic Cleaner
Ms Sparkling
08.2021 - 09.2022
- Adhered to professional house cleaning checklist in a timely manner.
- Blended natural cleaning products using essential oils for clients .
- Experience in domestic cleans, NDIS cleans, Builder cleans, Entry cleans, Bond and office cleans.
- Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
- Assisted homeowners with decluttering projects by sorting items into categories based on need or value.
Visual Merchandiser -Apparel Assosciate
Big W
07.2003 - 07.2013
- Processing high volume level stock, visual merchandising of stock, setting up of weekly advertisements, seasonal launches and customer service, practicing OHS in all duties
- Children's Wear Associate ‑ Visual merchandising, customer service, cleaning / stock recovery, planograms.
- Intimate Apparel Associate ‑ Visual merchandising, customer service, cleaning/stock recovery, planograms.
- Cosmetics Counter Associate ‑ Consultant of skincare, cosmetics and nail products, customer service, Cash handling , eftpos transactions, sales enquiries, contact with sales representatives , dressing promotional stands , stocktaking , cleaning of stands, maintenance of testers, practicing OHS in all daily duties
- Fitting Room Associate ‑ Managing switchboard ( calls in and out and transferring of calls) PA skills, announcements, customer service, implementing policies and procedures .
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
Education
Certificate Of Completion - Food Handler
Express Online Training
Online 04.2024
The Aromatherapy Practitioner Certificate - Aromatherapy
Australian College of Aromatherapy
Woolloongabba Brisbane10.2020
SITHFAB012B Prepare And Serve Espresso Coffee - Barista
CBD College
Spring Hill, QLD07.2013
Certificate II - Retail Cosmetic Assistant
Tamblyn Academy 2000
Brisbane, QLD05.2002
Certificate III - Nail Technician
Academy 2000
Brisbane, QLD06.1999
Timeline
Community Aged Care Worker Domestic Assistance
Anglicare Southern Queensland
02.2023 - 12.2023
Domestic Cleaner
Ms Sparkling
08.2021 - 09.2022
Visual Merchandiser -Apparel Assosciate
Big W
07.2003 - 07.2013
Certificate Of Completion - Food Handler
Express Online Training
The Aromatherapy Practitioner Certificate - Aromatherapy
Australian College of Aromatherapy
SITHFAB012B Prepare And Serve Espresso Coffee - Barista
CBD College
Certificate II - Retail Cosmetic Assistant
Tamblyn Academy 2000
Certificate III - Nail Technician
Academy 2000
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