Lynda WILLIAMS
Swansea Heads,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Hospitality Trainer/Assessor
Novaskill
10.2018 - Current
- Strengthened communication skills through regular interactions with others.
- Skilled at working independently and collaboratively in a team environment.
- Provided professional services and support in a dynamic work environment.
- Excellent communication skills, both verbal and written.
- Classroom based and online training and assessment for Hospitality Certificate III, RSA, RCG, and Food Safety Supervisor qualifications.
Food and Beverage Attendant
Hunter Bistro
02.2016 - 03.2017
- Established rapport with customers by providing friendly and attentive service.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Processed payments and provided receipts to establish proof of transaction.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Performed gaming machine attendant duties, including payouts and promotions
Food and Beverage Attendant
Lakehouse Cafe
01.2016 - 11.2016
- Established rapport with customers by providing friendly and attentive service.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Arranged tables and chairs for special occasions and events.
Food and Beverage Manager
Gourmet Rustica
01.2011 - 12.2015
- Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Coordinated with catering staff to deliver food services for special events and functions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
Medical Herbalism Trainer/Assessor
WEA Hunter
02.2009 - 10.2011
- Participated in ongoing professional development opportunities to stay current on industry trends, ensuring that delivered training programs remained relevant and impactful.
- Collaborated with fellow team members to develop effective strategies for addressing gaps in trainee knowledge or skills.
- Supported a positive learning environment with clear communication, active listening, and empathy for diverse learners.
- Excellent communication skills, both verbal and written.
- Enhanced trainee performance by conducting comprehensive assessments and providing constructive feedback.
Education
SITXFSA005, SITXFSA006 - Food Safety Supervision
Food Safety First
Online03.2024
Certificate IV TAE40116 ,TAEASS502, TAELLN411 - Training And Assessment
Plenty Training
Brisbane, QLD11.2018
Diploma CHC51712 - Counselling
Estrada College
Queensland06.2017
Certificate IV TAE40110 - Training And Assessment
TAFE NSW
Newcastle2011
Advanced Diploma - Medical Herbalism
Gracegrove College
Newcastle11.2004
Skills
- Database Management
- Training delivery
- Teamwork and Collaboration
- Classroom expertise
- Attention to Detail
- Time Management
- Computer Skills
- Excellent Communication
Additional Information
References available on request.
Certification
Working with Children Check
WWC1475432E Exp. 20 Nov. 2027
RSA/RCG Competency Card
CCH10858545 Exp. 21 Jan. 2029
Timeline
Hospitality Trainer/Assessor
Novaskill
10.2018 - Current
Food and Beverage Attendant
Hunter Bistro
02.2016 - 03.2017
Food and Beverage Attendant
Lakehouse Cafe
01.2016 - 11.2016
Food and Beverage Manager
Gourmet Rustica
01.2011 - 12.2015
Medical Herbalism Trainer/Assessor
WEA Hunter
02.2009 - 10.2011
SITXFSA005, SITXFSA006 - Food Safety Supervision
Food Safety First
Certificate IV TAE40116 ,TAEASS502, TAELLN411 - Training And Assessment
Plenty Training
Diploma CHC51712 - Counselling
Estrada College
Certificate IV TAE40110 - Training And Assessment
TAFE NSW
Advanced Diploma - Medical Herbalism
Gracegrove College
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