Lyndell Elshaug
Lucas,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Store Support Manager
Coles Supermarkets
01.2021 - Current
- Prepared staff work schedules and assigned team members to specific duties.
- Ensured compliance with safety regulations and company policies.
- Managed store operations, including supporting department managers with daily tasks.
- Provided training for new staff members on operational procedures.
State Online Support Lead- Coles Online Operations
Coles Supermarkets
01.2019 - 01.2021
- Provided support and training to Coles Online Department managers throughout Victoria and Tasmania.
- Provided recommendations on ways to improve customer service processes.
Coles Online Department Manager
Coles Supermarkets
01.2013 - 01.2019
- Ensured compliance with all safety regulations in the workplace.
- Delivered products to customer locations on time.
- Identified needs of customers promptly and efficiently.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
Office Manager
Coles Supermarkets
01.1999 - 01.2013
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Administered payroll and maintained proper documentation of employee personnel.
- Provided administrative support to management team including preparing reports and presentations.
Skills
- Teamwork and Collaboration
- Customer Service
- Time Management
- Rostering
References
Brian Burke, Sargent Transport, 0418518259
Timeline
Store Support Manager
Coles Supermarkets
01.2021 - Current
State Online Support Lead- Coles Online Operations
Coles Supermarkets
01.2019 - 01.2021
Coles Online Department Manager
Coles Supermarkets
01.2013 - 01.2019
Office Manager
Coles Supermarkets
01.1999 - 01.2013
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