Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lyndsay Howard

Melbourne,VIC

Summary

I am a proactive worker with a focus on efficiency and goal achievement. I am clear in communication and maintain professionalism in all interactions. I have strong organisational abilities which help ensure timely completion of tasks. I am ready to use my broad work experiences in a new role.

Overview

6
6
years of professional experience

Work History

Personal Support Worker

McArthur
Melbourne, VIC
02.2022 - 07.2023
  • Assisted clients with daily living activities and personal care needs.
  • Communicated effectively with clients to understand their needs and preferences.
  • Documented client progress and reported changes in health status promptly.
  • Adhered to all safety protocols and procedures during client interactions.
  • Developed positive relationships with patients by demonstrating empathy and respect for their needs.

Wait Staff Member

Cafe Spuntino
Melbourne, VIC
10.2019 - 01.2020
  • Provided excellent customer service in a fast-paced café environment.
  • Processed orders accurately using point-of-sale systems.
  • Handled customer inquiries and resolved issues effectively.
  • Managed multiple tasks simultaneously while remaining organized under pressure.

Retail Worker

Ally Fashion
Greensborough, VIC
05.2017 - 12.2019
  • Assisted customers with inquiries and product information to enhance satisfaction.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Processed orders efficiently using company-specific software and tools.
  • Resolved customer complaints by providing timely and effective solutions.
  • Answered customer inquiries via telephone, email and face-to-face contact.
  • Answered phone with positive attitude and asked questions to better understand customer needs.

Education

IHNA
Melbourne, VIC

NMIT
Melbourne, VIC

Skills

  • Time management
  • Active listening
  • Effective communication
  • Attention to detail
  • Data entry
  • Multitasking and organisation

References

References available upon request.

Timeline

Personal Support Worker

McArthur
02.2022 - 07.2023

Wait Staff Member

Cafe Spuntino
10.2019 - 01.2020

Retail Worker

Ally Fashion
05.2017 - 12.2019

IHNA

NMIT

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Lyndsay Howard