I’m a 26-year-old professional excited to embrace new opportunities and bring my vibrant energy to your team. I pride myself on a strong work ethic and a commitment to excellence in everything I do. In my previous roles, I’ve successfully operated at a senior management level, thanks to my focus on personal growth and ability to learn quickly. My past colleagues would describe me as a team player who’s always ready to lend a hand. I’m eager to take on new challenges and contribute positively to your organization.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Tour Guide
Tangatours
Moreton Island , QLD
07.2023 - Current
Ensure guest safety and enjoyment in activities like Segways, Boat Cruises, and Parasailing by assessing skill levels and providing instructions on equipment usage, techniques, and safety procedures. Handled check-in procedures and general admin tasks as an integral part of the role.
Maintained a positive attitude and enthusiasm when interacting with guests.
Adhered to company policies and procedures when dealing with guest complaints or inquiries.
Greet visitors upon arrival, answered questions regarding tours, travel plans or local area attractions.
Managed bookings, reservations and payments for tours.
Organized and conducted daily tours for groups of up to 30 people.
Ensured visitors had an enjoyable experience by providing interesting facts and stories related to tour sites.
Follow safety protocols at all times while guiding guests through the tour areas.
Child Safety Support Officer
DEPARTMENT OF CHILDREN, YOUTH JUSTICE AND MULTICULTRAL AFFAIRS
Caboolture, QLD
03.2023 - 07.2023
Effectively and positively engage with children, families, carers and service providers (including both government and non-government agencies) as required to support children and parents to meet their identified case plan goals
Provide individualized, high quality, and culturally appropriate supports to children and families subject to tertiary child protection intervention including, but not limited to; facilitation of positive family connection, referrals and advocacy for services
Work collaboratively with key stakeholders, children and parents to support the establishment and strengthening of effective safety and support networks, including connection to extended family and community
Participate effectively as a team member in a multidisciplinary team to deliver well-planned placement options and connections to vulnerable children and families
Actively contribute to a culture of continuous learning, training and professional development, to ensure practice knowledge and skills are contemporary and evidence based
Prepare and maintain quality case records and carer assessment documents in accordance with departmental case management requirements
Administration Officer
DEPARTMENT OF CHILDREN, YOUTH JUSTICE AND MULTICULTURAL AFFAIRS
MORAYFIELD
03.2022 - 03.2023
Reception duties, greeting client and first point of call for incoming calls
Provide a high standard of administrative support to clinical services teams
Day to day running of office
Reporting to facilities management for office maintenance
Petty Cash Officer - Ensuring the Petty Cash on site consistently balances
Motor Vehicle Fleet - ordering new, vehicles and following through completion process for new vehicle and vehicle to be returned
UMS Creation of new Staff
Assist colleagues with any corporate card payments and reconciling of corporate card
Proficient in SAP creating GPEVS and reconciling
Ensuring all IT equipment and necessary business accesses have been applied by completing ITB access are completed in a timely manner for all new employees
Education
High School Diploma -
Cullinane College
Whanganui New Zealand
10-2016
Skills
Strong Initiative and Self-Motivation
Attentive to instruction and direction
Concise time management
Positive Hard Working Attitude
Clear Communication (English Speaking)
Quick Learner
Perform well in high-demand, fast-paced environments
Languages
English
Full Professional
Certification
NEW ZEALAND CERTIFICATE IN EXERCISE LEVEL 4 (NZC3563) – COMPLETED NEW ZEALAND
CERTIFICATE IN GROUP EXERCISE LEVEL 4 (NZC3564
NEW ZEALAND INSTITUTE OF HEALTH & FITNESS, New
COMPLETED NEW ZEALAND CERTIFICATE IN EXERCISE LEVEL 5 (NZC3565)
NATIONAL CERTIFICATE IN RETAIL LEVEL 3 01/2017
NATIONAL CERTIFICATE OF EDUCATIONAL ACHIEVEMENT) LEVEL 1 , 2 & 3 – 01/2016
CULLINANE COLLEGE, Wanganui
Timeline
Tour Guide
Tangatours
07.2023 - Current
Child Safety Support Officer
DEPARTMENT OF CHILDREN, YOUTH JUSTICE AND MULTICULTRAL AFFAIRS
03.2023 - 07.2023
Administration Officer
DEPARTMENT OF CHILDREN, YOUTH JUSTICE AND MULTICULTURAL AFFAIRS