Lyrix Taione
Dulwich Hill,NSW
Summary
A driven and ambitious student seeking a cadetship in construction management, eager to bring a strong foundation of professional skills developed across several years in retail and collaborative environments. My experience has sharpened exceptional communication abilities, including customer engagement, dispute resolution, and thriving under pressure, skills that are equally vital on a construction site as they are on a shop floor. Accustomed to fast-paced, team-oriented settings, I am reliable, adaptable, and results-driven. While new to the construction industry, I am a quick learner with a genuine passion for the built environment and the ambition to grow into a highly capable construction management professional.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Petstock
02.2024 - Current
- Developed strong rapport with customers and created positive impression of business.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Retail Co-Worker
IKEA
08.2023 - 01.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Used in-store system to locate inventory and place special orders for customers.
Warehouse Assistant
Select Fresh Proviores
01.2023 - 05.2023
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Prepared orders for shipment by picking, packing, and labelling merchandise.
- Collaborated with other departments to optimize warehouse operations and keep production high.
Crew Trainer
McDonald's
02.2021 - 05.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
Crew Member
McDonald's
08.2020 - 02.2021
- Became familiar with products to answer questions and make suggestions.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Construction Management
University of Technology Sydney
Sydney, NSW2030
Tertiary Preparation Certificate IV -
TAFE NSW
NSW11-2025
High School Diploma -
Concord High School
05-2022
Skills
- Department reset
- Returns and exchanges
- Finance management
- Product demonstrations
- Flexible schedule
- Dispute mediation
- Upselling and cross selling
- Complaint management
- Sales trends
- Inventory audits
Contact
Mobile - 0400 362 068
Email - lyrixtaione@gmail.com
Timeline
Retail Sales Associate
Petstock
02.2024 - Current
Retail Co-Worker
IKEA
08.2023 - 01.2024
Warehouse Assistant
Select Fresh Proviores
01.2023 - 05.2023
Crew Trainer
McDonald's
02.2021 - 05.2022
Crew Member
McDonald's
08.2020 - 02.2021
Construction Management
University of Technology Sydney
Tertiary Preparation Certificate IV -
TAFE NSW
High School Diploma -
Concord High School