Summary
Overview
Work History
Education
Skills
Languages
Timeline
Personal attributes
Generic

LYVA SOU

Springvale

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

9
9
years of professional experience

Work History

Cashier, Boba Barista

New Tea
12.2024 - Current
  • Efficient use of point-of-sale systems.
  • Trained new staff on cash handling procedures and store policies.
  • Collaborated with team members to enhance customer service experiences.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier, Kitchen Helping Hand

Korean Chicken
06.2022 - 09.2022
  • Efficient use of point-of-sale systems.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Assisted customers with product selection, providing knowledgeable recommendations.
  • Monitored inventory levels, maintaining optimal stock to support uninterrupted operations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

Cashier, Butcher

Phnom Penh Butcher Shop
10.2021 - 05.2022
  • Assisted customers in product selection, providing knowledgeable recommendations and enhancing satisfaction.
  • Handled inventory management tasks, restocking shelves to optimize product availability and display.
  • Resolved customer inquiries and complaints promptly, contributing to a positive shopping atmosphere.
  • Stocked, tagged and displayed merchandise as required.

Cashier, Kitchen Helping Hand

Mariyan Pizza House (family business)
01.2017 - 02.2020
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Implemented best practices for cash handling to minimize discrepancies.
  • Developed strong relationships with regular customers, enhancing loyalty and repeat business.
  • Welcomed customers and helped determine their needs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

High School Diploma -

Wellington Secondary College
Melbourne
10-2024

Skills

  • Computer skills (Ms Word, Excel, Power Point, Photoshop)
  • Troubleshooting, always part of the solutions
  • Strong organizational skills
  • Strong work ethic
  • Team spirit player
  • Open to skill development
  • Quick learner
  • Physically fit, Ability to work in fast pace environment
  • Customer service
  • Customer assistance
  • Cash handling
  • Cleaning and sanitizing

Languages

English
Native or Bilingual
Cambodian
Native or Bilingual
Chinese
Elementary

Timeline

Cashier, Boba Barista

New Tea
12.2024 - Current

Cashier, Kitchen Helping Hand

Korean Chicken
06.2022 - 09.2022

Cashier, Butcher

Phnom Penh Butcher Shop
10.2021 - 05.2022

Cashier, Kitchen Helping Hand

Mariyan Pizza House (family business)
01.2017 - 02.2020

High School Diploma -

Wellington Secondary College

Personal attributes

  • Reliable
  • Punctual
  • Confident, energetic
  • Self-motivated
  • Good time management skills
  • Restocked and organized items as necessary and as directed
  • Attention to details
  • Eager to learn new things
LYVA SOU