MA. JOYCE PASCO
Crestmead,QLD
Summary
Proven to excel in high-pressure environments, I bring a blend of empathy and attention to detail. Leveraging skills in Microsoft Office and teamwork, I've consistently enhanced customer satisfaction and operational efficiency, showcasing a commitment to excellence and a knack for exceeding employer expectations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Domestic Personal Carer
Bundaberg
09.2022 - 05.2024
- Supports aged people with domestic assistance, personal care and leisure activities
- Performed light housekeeping duties such as laundry, cleaning and meal preparation.
- Improved patient outlook and daily living through compassionate care.
Console Operator
Chevron - Caltex
Logan, QLD
10.2023 - 01.2024
- Processed purchase payments accurately and efficiently.
- Restocked storage and fridge displays to ensure product availability.
- Maintained store cleanliness and delivered exceptional customer service.
Executive Assistant
Philippine Transmarine Carriers, Inc
Manila, Philippines
02.2020 - 09.2022
- Oversees daily operational activities of the Chief Executive Officer by coordinating schedules, monitoring tasks, and prioritizing requests.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Facilitated communication between senior management and staff.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Sales Coordinator
Amiral Shipping - Kuwait
01.2016 - 07.2018
- Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
- Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities.
- Maintained an up-to-date database of prospective clients and their contact information.
- Performed follow-up calls with customers after each sale was completed.
- Assisted in developing new business proposals for potential customers.
Education
Certificate III - Individual Support
APEX Training Center
BrisbaneGraduate Diploma - Management
Macallan College
BrisbaneSkills
- Resilience
- Empathy
- Communication
- Attention to Detail
- Teamwork
- Time Management
- Marketing
- Microsoft Office
Certification
First Aid + CPR Certificate, 07/16/23
References
Karen Christensen
Site Manager
Chevron - Caltex
0404 530 255
Heather Galley
Owner / Director
Travel and Cruise - Bundaberg
0400 021 129
Visa Status Condition
- Im currently holding a Student Visa and will only allow to work 24 hours a week as per my visa condition. Im willing to work on any days except Tuesdays an Sundays.
Timeline
Console Operator
Chevron - Caltex
10.2023 - 01.2024
Domestic Personal Carer
Bundaberg
09.2022 - 05.2024
Executive Assistant
Philippine Transmarine Carriers, Inc
02.2020 - 09.2022
Sales Coordinator
Amiral Shipping - Kuwait
01.2016 - 07.2018
Certificate III - Individual Support
APEX Training Center
Graduate Diploma - Management
Macallan College
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