Maahum Cadekiwala

Reference: Manager | Pina Fyssarakis (03) 8390 8008

My years of experience in restaurant hospitality have developed a strong skill set directly transferrable to retail and customer service. I excel in delivering exceptional customer service, focusing on creating positive experiences by attentively listening to and addressing customer needs. My commitment to maintaining a friendly, positive, and helpful environment ensures a high level of satisfaction for every customer. Additionally, I communicate effectively with both customers and coworkers, fostering a collaborative and efficient work atmosphere.

• Consistently maintained a clean and orderly workspace.
• Successfully resolved customer complaints, ensuring that each issue is addressed to the customer's satisfaction and leaving a lasting positive impression.

Reference: Company Manager | Ann Nguyen - (03) 8595 0223

• Prepared and administered tests to assess student understanding of course material.
• Provided comprehensive feedback on student progress, including areas for improvement and successes.
• Facilitated small-group discussions to increase comprehension of course material.
• Adapted instruction methods based on individual learning styles.