Ma Alajane Delo
Palmerston,NT
Summary
- Reliable employee.
- Offering excellent communication and good judgment.
- Enthusiastic and eagerly to contribute to team success through hard work. Attention to detail and excellent organizational skills.
- Clear understanding of task and training .
- Motivated to learn, grow and excel. Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds. Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals and families.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Support Worker
Somerville Disability Services
01.2024 - Current
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Support Worker
Territory Care & Support Services
01.2023 - 01.2024
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
- Maintained record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
Team Member
Coles
08.2019 - 04.2023
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Housekeeping Attendant
Darwin Free Spirit
01.2016 - 06.2019
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Responded to requests from patrons for linens and toiletries.
Cleaner/Prep Dishwasher
Gate Gourmet
08.2016 - 05.2017
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
Education
Bachelor - Hospitality Administration And Management
Our Lady of Fatima University
Lagro Caloocan City PhilippinesCertificate 111 Individual Support
STEPS Education And Training
Palmerston, NT12.2022
High School Diploma -
Liceo De San Jose
Milagros Masbate City Phillipines03.2007
Skills
- Workplace Safety
- Following Instructions
- Computer Skills
- Daily living support
- Emotional Support
- Life Skills Development
- Daily living assistance
Certification
- Certificate 3 Individual Support
- First Aid Certificate
- Ochre Card
Additional Information
Referee
- Candice Bai - 0474974205
- Rosa Tumanday - 0466379986
Timeline
Support Worker
Somerville Disability Services
01.2024 - Current
Support Worker
Territory Care & Support Services
01.2023 - 01.2024
Team Member
Coles
08.2019 - 04.2023
Cleaner/Prep Dishwasher
Gate Gourmet
08.2016 - 05.2017
Housekeeping Attendant
Darwin Free Spirit
01.2016 - 06.2019
Bachelor - Hospitality Administration And Management
Our Lady of Fatima University
Certificate 111 Individual Support
STEPS Education And Training
High School Diploma -
Liceo De San Jose
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