Maayan Sofair
Melbourne,VIC
Summary
Proven ability to excel in high-pressure environments, demonstrated during my employment at Glidis where teamwork and customer service were important. Skilled in cash register operation and fostering a positive customer experience. My background also includes enhancing the childrens' wellbeing and creativity at a childcare centre on Kibbutz Mevo Hama where I was able to demonstrate efficiency with patience and empathy. I have consistently exceeded employer expectations. I am an energetic employee with established customer service skills and food service experience. Background experience includes operating cash register, cleaning and managing customer flow.
Overview
4
4
years of professional experience
Work History
Ice Cream Server
Glidis
07.2023 - 07.2024
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Collaborated with team members to maintain smooth operations during high-volume periods.
- Processed sales transactions for cash, debit, and credit purchases.
Childcare Assistant
Kibbutz Mevo Hama
09.2020 - 07.2024
- Supervised free play and other activities to keep children safe.
- Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
- Taught children to organize toys, wash hands, and share by leading by example.
- Read stories, sang songs and facilitated creative play.
Arts and Crafts Sales
Hila
04.2023 - 06.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Beit Yerach High School
Israel 06.2024
Skills
- Teamwork
- Customer Service
- Patience and Empathy
- Cleaning and organization
- Working under pressure
- Cash Register Operation
Crocheting and reading
Enjoying creating a variety of small crocheted animal.
Enjoy fiction books
Languages
English
Native or Bilingual
Hebrew
Native or Bilingual
Timeline
Ice Cream Server
Glidis
07.2023 - 07.2024
Arts and Crafts Sales
Hila
04.2023 - 06.2023
Childcare Assistant
Kibbutz Mevo Hama
09.2020 - 07.2024
Beit Yerach High School
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