Maazza Al-haj
Melbourne,VIC
Summary
Dedicated professional team member committed to contributing business success with knowledge of service delivery and proven multitasking abilities. Experiencing in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
4
4
years of professional experience
Work History
Delivery Warehouse Member
Amazon
05.2024 - Current
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Handled returns efficiently by inspecting returned items, processing refunds promptly.
- Established safety protocols for warehouse environment, significantly reducing workplace accidents.
- Reduced product damages with proper handling techniques and training for warehouse staff.
Community Covid Vaccine Screening
EFHN
08.2023 - 08.2023
- Maintained up-to-date knowledge on best practices, attended training sessions.
- Enhanced patient satisfaction by providing timely and accurate screenings.
- Monitored inventory levels of supplies needed for screenings.
Event Volunteer
RMIT University
03.2024 - 03.2024
- Contributed to the overall success of events by exhibiting strong teamwork skills.
- Supported fellow volunteers when needed by sharing responsibilities for successful completion of the event's goals.
- Enhanced event attendee experience by providing exceptional customer service and assistance during events.
Customer Service Team Member
KFC
11.2020 - 01.2023
- Ensured the provision of fresh, quality products, friendly and efficient service and maintaining clean and well-presented facilities for our valued customers.
- Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Education
High School Diploma -
Mount Ridley College
11.2023
Bachelor of Arts -
La Trobe University
12.2026
Skills
- Ability to learn quickly and ensure efficiency
- Reliability and Punctuality
- Order Accuracy
- Cash Handling
- Public Speaking
- POS System Operation
- Strong Multitasking
- Pallet Jack Handling
Timeline
Delivery Warehouse Member
Amazon
05.2024 - Current
Event Volunteer
RMIT University
03.2024 - 03.2024
Community Covid Vaccine Screening
EFHN
08.2023 - 08.2023
Customer Service Team Member
KFC
11.2020 - 01.2023
High School Diploma -
Mount Ridley College
Bachelor of Arts -
La Trobe University
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