Ma Christina Jane Claro
Summary
Compassionate and dedicated Community Support Worker with extensive experience in aged care, disability support, and community services. Expertise in delivering holistic, person-centred care to individuals with diverse needs, including dementia, autism, schizophrenia, and bipolar disorder. Proven skills in crisis de-escalation, care planning, and client advocacy ensure dignity, safety, and independence for all clients. Committed to collaboration within multidisciplinary teams and continuous professional development, supported by a positive Educational Credential Assessment (ECA) and IELTS results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Fellow Care
01.2023 - Current
- Deliver personalized support to DVA, aged care, and disability clients, assisting with ADLs including bathing, dressing, grooming, toileting, and mobility.
- Administer and manage medications in line with care plans and safety protocols.
- Provide companionship and emotional support to foster client well-being and reduce isolation.
- Perform housekeeping tasks such as laundry, cleaning, and meal preparation to maintain a safe and comfortable home environment.
- Maintain detailed records of client care, progress, and behavioural changes for accurate case management.
- Coordinate care with healthcare professionals and family members to ensure holistic support.
- Provide safe transport, community access assistance, and escort services to medical and social appointments.
Home Care Employee (Level 3)
Home Care Nurses Australia
07.2024 - 06.2025
- Supported clients with complex behavioural concerns, including Autism and Dissociative Identity Disorder (DID).
- Collaborated with multidisciplinary teams to design and implement tailored care plans.
- Assisted with healthcare appointments, community access, and daily living routines.
- Delivered sleepover care and support for DVA patients requiring extended supervision.
- Contributed to developing individualized support strategies to enhance independence and social participation.
Disability Support Worker
Soft Care Disability Services
08.2023 - 09.2024
- Worked in Supported Independent Living (SIL) homes with participants diagnosed with schizophrenia and bipolar disorder, focusing on emotional support, routine management, and medication assistance.
- Provided mobility support using hoists and safe transfer techniques from bed to wheelchair and vice versa.
Specialised Aged Carer
Hammond Care
06.2023 - 02.2024
- Provided comprehensive home and community-based care to clients with dementia, supporting daily living activities, meal preparation, and personal hygiene.
- Applied validation, communication, and redirection techniques to manage agitation and aggression.
- Supported clients in accessing healthcare resources, rehabilitation, and social activities.
- Offered companionship and emotional support, helping clients sustain social connections and mental well-being.
- Conducted routine safety checks and maintained living environments conducive to client needs.
- Completed advanced dementia care and management workshops.
Education
Diploma - Community Services
Australian Community And Management College
08.2025
Certificate III - Individual Support
Signet Institute of Australia
03.2025
Bachelor of Science - Psychology
World Citi Colleges
Quezon City, Philippines05-2016
Skills
- Behavioral & Crisis Intervention
- Daily living assistance
- Dementia & Mental Health Care
- Medication Administration & Health Monitoring
- Community Access & Social Integration
- Documentation & Support Plans
- Team Collaboration & Leadership
- Emotional Support & Advocacy
- Housekeeping and meal preparation
- Independent living support
- Documentation and reporting
- Team Leadership
Certification
- Educational Credential Assessment (ECA): Positive equivalency assessment for Canadian standards
- IELTS General Training: Overall Band Score 7.0
- CPR & First Aid Certified
- Mental Health First Aid
- Medication Management
- Dementia Care Management
- Infection Control
- Manual Handling Training (Hammond Care, Australia)
LANGUAGES
English (Fluent)
Tagalog (Fluent)
Timeline
Home Care Employee (Level 3)
Home Care Nurses Australia
07.2024 - 06.2025
Disability Support Worker
Soft Care Disability Services
08.2023 - 09.2024
Specialised Aged Carer
Hammond Care
06.2023 - 02.2024
Disability Support Worker
Fellow Care
01.2023 - Current
Diploma - Community Services
Australian Community And Management College
Certificate III - Individual Support
Signet Institute of Australia
Bachelor of Science - Psychology
World Citi Colleges
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