Mackenzie Braithwaite
Wollongong,NSW
Summary
Motivated individual with 5+ years experience working in teams & problem solving independently. Dedicated to offering exceptional assistance to team members and clients/customers by being a friendly, responsible and dependable employee.
Overview
6
6
years of professional experience
Work History
Cafe Attendant
Novotel Twin Waters
01.2021 - 03.2021
- Enhanced customer satisfaction by providing efficient and friendly customer service in a fast-paced cafe setting.
- Greeted an average of 15 customers per hour.
- Maintained cleanliness of the cafe, ensuring a welcoming & safe environment for all guests.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Served customers in a friendly, professional manner and used clear communication skills.
Assistant Teacher
Shaynie Zieba - Danceworld
01.2018 - 01.2021
- Supervised a range of classes consisting of 15-20 children.
- Managed behavioural issues by tailoring communication style depending on the individual's age, learning difficulties & physical needs.
- Taught physical technique, choreography & provided verbal feedback in an encouraging manner to help students improve in their training.
- Backstage management in a busy environment, including helping with quick changes and monitoring dancer's whereabouts.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioural issues promptly.
- (Working with children from ages 3-17)
Software help
St Mary's Star Of The Sea College
07.2023 - 08.2023
- Assisted providing technical support with special in-school events and programs.
- Supported students in younger years with technological help they may need using demonstration and effective communication through understandable terminology.
- Communicated with teachers to stay informed about volunteer opportunities and events.
Education
High School Diploma -
St Mary's Star of The Sea College
Wollongong, NSW11.2023
Skills
- Time Management & Organisation
- Excellent customer service
- Dependable and Responsible
- Concise verbal & written communication
- Working independently and as part of a team
- Problem solving & Adaptation skills
Availability
Available Monday to Sunday, 8AM-7PM
References
Shaynie Zieba
Owner & Head Dance Teacher, Dance World.
02 4216 5323
information@danceworld.com
Ashley Rose
Resort Cafe Manager, Novotel Twin Waters
0448 263 893
ash.braithwaite1@gmail.com
Timeline
Software help
St Mary's Star Of The Sea College
07.2023 - 08.2023
Cafe Attendant
Novotel Twin Waters
01.2021 - 03.2021
Assistant Teacher
Shaynie Zieba - Danceworld
01.2018 - 01.2021
High School Diploma -
St Mary's Star of The Sea College
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