Mackenzie Carter
Rosebery,NSW
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged my cleaning, cooking, and customer service skills at Best&Less to exceed sales targets consistently. Trained in health and safety regulations, my ability to manage high-pressure situations and foster team growth has been proven across roles, including as a Pizza Chef at Inception Cruises.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cleaner
Spirits Of Newtown
Newtown, NSW
03.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Volunteer
NSW State Emergency Service
Fairfield, NSW
01.2023 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Pizza Chef
Inception Cruises
Sydney, NSW
10.2023 - 03.2024
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Maintained a clean workspace, ensuring compliance with health and safety regulations for food handling.
- Trained new staff members in proper pizza preparation techniques, fostering a culture of continuous improvement.
- Enhanced customer satisfaction by crafting high-quality pizzas and maintaining consistency in taste and presentation.
- Managed high-pressure situations during peak hours, maintaining focus on efficient service and consistent product quality.
Sales Assistant
Best&Less
Sydney
08.2023 - 02.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Education
Diploma - Emergency Health Care
Australian Paramedical College
Online Skills
- Cleaning and sanitizing
- Babysitting
- Housekeeping
- Customer Service
- Cooking
Certification
- First aid certification
- WWCC
- Food safety supervisor
- RSA
References
Best & less
- Manager Kathy wakim 0416820494
Inception cruises
- Manager Mark Lovett 0424024707
Spirits of Newtown
- Manager Mark Lovett 0424024707
Babysitting
- Halima selhab 0426928689
- Mark Lovett 0424024707
Timeline
Cleaner
Spirits Of Newtown
03.2024 - Current
Pizza Chef
Inception Cruises
10.2023 - 03.2024
Sales Assistant
Best&Less
08.2023 - 02.2024
Volunteer
NSW State Emergency Service
01.2023 - Current
Diploma - Emergency Health Care
Australian Paramedical College