Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Mackenzie Dunbar-Roberts

Wallsend,NSW

Summary

I'm a dedicated student interested in applying excellent communication and interpersonal skills to a customer service role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. I'm also a Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Coles
Wallsend, NSW
07.2022 - Current
  • Greeted customers and responded to informational requests.
  • Processed credit card transactions accurately and efficiently.
  • Built and maintained productive relationships with employees.
  • Greeted customers and provided friendly customer service.
  • Resolved customer complaints in a professional manner.
  • Operated cash registers to process payments for goods and services.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Answered phone calls to assist customers with questions and orders.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Glendale Technology High School
Newcastle, NSW
11-2023

Cert III in Retail -

Glendale Technology High School
Newcastle, NSW
11-2023

Cert II in Animal Care -

Glendale Tafe
Newcastle, NSW
10-2023

Certificate in First Aid -

Royal Life Saving
NSW
04-2022

Skills

  • Customer Service
  • Cash Handling
  • Telephone Management
  • Positive and Professional
  • Customer Relations
  • Teamwork and Collaboration
  • Organizational Skills
  • Excellent Communication
  • Flexible and Adaptable
  • Multitasking
  • Organization

Affiliations

  • State Tenpin Bowling
  • Surfing

Accomplishments

  • 3rd in State Championships for bowling

Languages

English
Professional

References

References available upon request.

Timeline

Customer Service Cashier

Coles
07.2022 - Current

Glendale Technology High School

Cert III in Retail -

Glendale Technology High School

Cert II in Animal Care -

Glendale Tafe

Certificate in First Aid -

Royal Life Saving

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Mackenzie Dunbar-Roberts