Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maddaelaine Joie Veluz

Sydney,NSW

Summary

Dynamic Retail Sales Associate with proven expertise in customer service and relationship building, honed across roles at Manager Assistant and Assistant Sales Employee. Excelled in teamwork, boosting store success through collaborative sales targets achievement and inventory management. Fluent in multiple languages, enhancing customer interactions and loyalty.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate

Manager Assistant
11.2021 - 08.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Retail Sales Associate

Manager Assistant
10.2018 - 07.2020
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet daily sales targets, contributing to overall store success.
  • Supported store management in planning and executing seasonal promotions and sales events.
  • Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
  • Managed cash register, ensuring accurate transactions and safeguarding against losses.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.

Retail Sales Associate

Assistant Sales Employee
09.2017 - 05.2018
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Prioritized helping customers over completing other routine tasks in store.

Education

Diploma -

Hospitality
Soverato
07.2016

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Relationship building
  • FLUENT IN LANGUAGE

Languages

Italian
Native or Bilingual
Spanish
Full Professional
Philippine
Native or Bilingual
English
Full Professional

Timeline

Retail Sales Associate

Manager Assistant
11.2021 - 08.2024

Retail Sales Associate

Manager Assistant
10.2018 - 07.2020

Retail Sales Associate

Assistant Sales Employee
09.2017 - 05.2018

Diploma -

Hospitality

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Maddaelaine Joie Veluz