Summary
Overview
Work History
Education
Skills
Timeline
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Maddie Wang

Eight Mile Plains,QLD

Summary

Motivated and reliable nursing student with a strong background in customer service, logistics, and media communication. Experienced in handling client inquiries, preparing accurate documentation, and working collaboratively in fast-paced environments. Bilingual in English and Mandarin, with excellent interpersonal skills, and a positive, adaptable attitude. Currently seeking a part-time service role to contribute friendly, efficient support in a team-oriented hospitality setting.

Overview

6
6
years of professional experience

Work History

Nursing Student

Logan Hospital
Logan, QLD
06.2025 - 06.2025
  • Make a shift planner and take the patient's vitals and BGLs, recording them in the patient system.
  • Assist the RN in administering the meds, helping to change pads, and performing sponge baths for patients.
  • Collaborated with healthcare teams to develop patient care plans and interventions.

Nursing Student

Bupa Aged Care
Brisbane, QLD
04.2025 - 04.2025
  • Assisted in resident care by helping with ADLs, monitoring vital signs, and escalating changes.
  • Collaborated with healthcare teams to develop patient care plans and interventions.
  • Supported nursing staff in daily tasks, enhancing workflow efficiency.

Logistics Operator and Customer Service

Sinotrans
Suzhou, Jiangsu Province
06.2021 - 06.2024
  • Prepared and reviewed export documentation (e.g., bills of lading, commercial invoices) with high accuracy under strict deadlines.
  • Responded promptly to customer inquiries and concerns regarding international freight, ensuring satisfaction, and timely resolution.
  • Collaborated with price specialists and sales departments to coordinate deliveries and meet client expectations.
  • Provided bilingual (Chinese-English) support to clients, enhancing communication efficiency.
  • Recognised for attention to detail and ability to manage multiple tasks in a high-pressure environment.

Audio Editor

Financial Time Chinese
Beijing, Beijing
05.2019 - 01.2020
  • Hosted and recorded English radio-style segments for FT’s digital channels.
  • Researched current affairs and drafted English audio scripts based on trending news.
  • Handled subscription inquiries from mobile app users, assisting with payment and account troubleshooting
  • Edited audio clips using basic audio editing software to meet publication standards.

Education

Master of Science - Nursing

Queensland University of Technology
Brisbane, QLD
12-2026

Master of Science - Management Science

China University of Mining And Technology, Beijing
Beijing
06-2021

Bachelor of Science - Cost Management in Engineering

Nanjing Instistue of Technology
Nanjing
06-2017

Skills

  • Fluent communication in Mandarin and English
  • Customer service
  • Team Cooperation
  • Empathy and Patience
  • Problem-solving ability
  • Service recommendations
  • Program management

Timeline

Nursing Student

Logan Hospital
06.2025 - 06.2025

Nursing Student

Bupa Aged Care
04.2025 - 04.2025

Logistics Operator and Customer Service

Sinotrans
06.2021 - 06.2024

Audio Editor

Financial Time Chinese
05.2019 - 01.2020

Master of Science - Nursing

Queensland University of Technology

Master of Science - Management Science

China University of Mining And Technology, Beijing

Bachelor of Science - Cost Management in Engineering

Nanjing Instistue of Technology

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Maddie Wang