Maddilyn Regent
Pimpama,Australia
Summary
Hard working employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Adaptable professional with a quick learning ability and a talent for adjusting to new environments. Driven by a passion for continuous learning and successfully navigating change. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organisational goals.
Overview
9
9
years of professional experience
Work History
Childcare Educator
Genius
Nerang, Australia
08.2021 - 02.2022
- Developed and implemented lesson plans and activities for children of various ages
- Secured indoor and outdoor premises to protect children
- Communicated with parents about daily activities and any concerning behaviors
- Observed and monitored children to identify developmental strengths and target enrichment activities
- Maintained organized and clean classroom and play areas
- Cared for children of various ages and assisted with feeding, dressing, and daily activities
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback
- Recorded child behavior, food, and medication information for supervisors
Childcare Assistant
Kids Academy
Hope Island, Australia
08.2019 - 03.2021
Crew Member
McDonald's
Gold Coast, Australia
09.2012 - 01.2019
- Presented orders to guests within anticipated service times
- Kept front counter, back counter, and restrooms neat and clean throughout shift
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Portioned and packaged take-out foods for customers
- Wiped down tables and equipment and swept and refilled stock
- Demonstrated proper food safety practices by accurately completing a quality control checklist
- Documented orders in the POS terminal, collected payments, and made a real change for cash transactions
- Warmly greeted visitors to promote great customer service and a positive ordering experience
Retail Assistant
Liquor Land
Robina, Australia
01.2016 - 11.2017
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Accepted cash and credit card payments, issued receipts, and provided change
- Scanned merchandise using point-of-sale system for accurate purchase totals
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Worked closely with front-end staff to assist customers
- Used suggestive selling techniques to promote add-on sales
- Answered customer questions and provided store information
- Helped customers find specific products, answered questions, and offered product advice
Education
First Aide Certificate - First Aid
LA First Aid
Helensvale, QLD05-2024
Certificate - Responsible Service Alcohol
Club Training Australia
Australia04.2016
Diploma - Business Administration
Careers Australia
11.2014
High School Diploma -
Pacific Pines High School
Pacific Pines11.2014
Certificate Medical Administration - Medical Administration
Medical Administration Training
Certificate 3 - Early Childhood Education
Kool Kids
SouthportSkills
- Problem Solving
- Clear Communication Skills
- Effective Time Management
- Reliable and Responsible
- Customer Service
- Point Of Sale Systems
- Fast and Efficient Learner
- First Aid/CPR
- Organisational Skills
References
- Jody Evans - Genius - 0490701688
- Alicia Cheng - Kids Academy - 0403147650
Timeline
Childcare Educator
Genius
08.2021 - 02.2022
Childcare Assistant
Kids Academy
08.2019 - 03.2021
Retail Assistant
Liquor Land
01.2016 - 11.2017
Crew Member
McDonald's
09.2012 - 01.2019
First Aide Certificate - First Aid
LA First Aid
Certificate - Responsible Service Alcohol
Club Training Australia
Diploma - Business Administration
Careers Australia
High School Diploma -
Pacific Pines High School
Certificate Medical Administration - Medical Administration
Medical Administration Training
Certificate 3 - Early Childhood Education
Kool Kids
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