Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Maddison Bennett-Newell

Brassall ,QLD

Summary

Hi, I recently graduated from my Higher School Certificate and am looking to get my foot in the door in the banking industry. I am a highly motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Starfish
02.2023 - Current
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Utilized POS system to handle customer cash and credit card transactions.

Store Assistant

IGA Supermarket
03.2023 - 12.2023
  • Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
  • Reduced shrinkage levels through vigilant monitoring of potential theft situations and adherence to loss prevention policies.
  • Facilitated smooth transactions at the cash register, processing payments accurately and efficiently.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Operated POS system to process payments and provide receipts.
  • Managed efficient cash register operations.

Store Associate

Billinudgel General Store
06.2020 - 12.2022
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Managed efficient cash register operations.

Education

Higher School Certificate -

Mullumbimby High School
Mullumbimby, NSW
09.2023

Skills

  • Customer Service
  • Drawer Management
  • Payment Collection
  • Customer Complaint Resolution
  • Time Management
  • Computer Literacy
  • Organizational Skills
  • Problem Solving
  • Multitasking
  • Adaptability

Certification

Responsibly Service of Alcohol

Timeline

Store Assistant

IGA Supermarket
03.2023 - 12.2023

Customer Service Cashier

Starfish
02.2023 - Current

Store Associate

Billinudgel General Store
06.2020 - 12.2022

Higher School Certificate -

Mullumbimby High School

Responsibly Service of Alcohol

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Maddison Bennett-Newell