Maddison Benton
Coonamble
Summary
I have a high passion for empowering youth to strive for the best outcomes. Being young I have a great, fresh understanding of the needs, wants and experiences facing today’s youth. I have a strong education experience for young children, working at Coonamble Children’s Service for 1.5 years. Effective at building and maintaining relationships with staff, students community and families..
Now i have been at Coonamble Aboriginal Medical Service 1 year and 1 month, it gives me to welcoming patients and visitors, answering the phone and responding to emails when expected, gives for more opportunities to build relationships with allied health workers, nurses, doctors etc, rescheduling appointments and keeping appointments times, making recalls and reminders.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Receptionist
Coonamble Aboriginal Medical Service
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Recall, Reminders are done daily
- Medicare records printed daily for each doctor
- Bulk billing appointment
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
Trainee Educator
Coonamble Children’s Services
03.2022 - 10.2023
- Daily catch ups with families to discuss issues or give praise
- Preparing and facilitating education sessions around learning, healthy eating & relationship building
- supervision of children alone and within a team at education centre and on local town excursions
- cleaning all areas and surfaces of the education centre
- preparing healthy meals for children and staff
- answer phones and respond to emails when required
- mediation with children to resolve conflicts
- organising and facilitating family and community days & events and all required paperwork
Education
Coonamble High School
Coonamble, NSWSkills
- Extremely high regard for confidentiality and safety
- Quick learner
- Patient & Calm under pressure
- Problem solving under pressure
- Strive in team environment or alone
- Punctual
- Computer & Phone Skills
- Efficient at rapport building
- Conflict resolution & management skills
Certification
- Current Working with children check
- CPR
- First Aid
- License - Green p’s
- Fire awareness and responsiveness training
- Supporting young people and children at risk
Timeline
Trainee Educator
Coonamble Children’s Services
03.2022 - 10.2023
- Current Working with children check
- CPR
- First Aid
- License - Green p’s
- Fire awareness and responsiveness training
- Supporting young people and children at risk
Receptionist
Coonamble Aboriginal Medical Service
Coonamble High School
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