Maddison Cummins
Cockatoo,VIC
Summary
Energetic and dedicated waitress with a proven record at Elevations, excelling in customer service and team collaboration. Skilled in working the POS and cash handling. I constantly work on enhancing guest satisfaction by ensuring a seamless dining experience. I am passionate about fostering positive relationships with colleagues and customers while also maintaining a clean, safe and organised environment.
Overview
2
2
years of professional experience
Work History
Wait Staff Member
Elevations Emerald
Emerald , Vic
11.2023 - 05.2026
- Provide excellent customer service to enhance dining experience.
Took accurate food and drink orders from customers.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in training new staff on service protocols and menu knowledge.
- Assisted other stuff members in times of heavy customer traffic.
- Checked back with customer throughout meal service to ensure satisfaction.
- Processed payment accurately using cash registers and POS system
Education
Certificate 1 in General Education For Adults
Narre Warren , VIC04-2026
Skills
- Customer service
- Team collaboration
- Effective communication
- Employee training
- Time management
- Allergy awareness
- Cleanliness
- Plate/tray carrying techniques
- Guest relations
- Cash and card handling
Availability
- Monday to Friday 6am till 11 pm
- Saturday and Sunday unavailable due to other commitments ( till mid November)
References
References available upon request.
Timeline
Wait Staff Member
Elevations Emerald
11.2023 - 05.2026
Certificate 1 in General Education For Adults