Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maddison Ehlers

Branxton,Australia

Summary

Friendly and reliable. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Punctual and honest, with solid background in Pharmaceutical and Hospitality environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.


Overview

4
4
years of professional experience

Work History

Pharmacist Assistant

Piggott's Pharmacy Branxton/Huntlee
12.2021 - Current
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated instructions to patients or caregivers about proper use and storage of medications.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Answered phone call enquiries about medication and Vaccinations, ect.

Hospitality Worker

Cider House
04.2020 - 11.2021
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Answered multiple phone calls daily, in regard to bookings and reservations.
  • Prepared non-alcoholic beverages, and grazing platters.

Coffee Shop Manager

Mavericks Eatery Huntlee
07.2022 - 09.2022
  • Inspected shop regularly for WH&S standards, or maintenance concerns.
  • Ordered supplies, coordinated receiving, and oversaw storage in compliance with health code requirements.
  • Cultivated strong team environment focused on personal accountability, customer support and business success.
  • Delivered exceptional levels of customer service by expertly training and managing staff.
  • Set up daily cash drawers, verified totals, and prepared cash deposits.
  • Trained new employees on proper protocols and customer service standards.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed, trained and motivated juniors within the team to continuously strive to improve knowledge and abilities in the kitchen and in barista areas.

Retail Sales Associate

Dust And Bullets Western
04.2023 - 08.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

Certificate III And Certificate IV -

TAFE
Maitland NSW
02.2022

Year 10 Certificate (ROSA) -

St. Josephs
Lochinvar
12.2021

Skills

  • Verbal and Written Communication
  • Cash Handling/Payment Processing
  • Inventory Management
  • Answering and Re-Routing Calls/Emails
  • Problem Solving
  • Decision Making
  • Addressing Customer Inquiries
  • Medication Storage and Labelling
  • Customer Service

Timeline

Retail Sales Associate

Dust And Bullets Western
04.2023 - 08.2023

Coffee Shop Manager

Mavericks Eatery Huntlee
07.2022 - 09.2022

Pharmacist Assistant

Piggott's Pharmacy Branxton/Huntlee
12.2021 - Current

Hospitality Worker

Cider House
04.2020 - 11.2021

Certificate III And Certificate IV -

TAFE

Year 10 Certificate (ROSA) -

St. Josephs
Maddison Ehlers