Maddison Mckenzie
Summary
I developed strong adaptability and teamwork skills at Regatta Hotel, The French Beauty Academy, and in my food and beverage positions, where I played a key role in enhancing guest and client experiences. At Regatta Hotel, I ensured exceptional service and contributed to a positive dining experience. At The French Beauty Academy, I boosted salon revenue through expert customer service and effective sales techniques. Across all roles, I helped improve client retention, successfully upsold products, and consistently demonstrated reliability and commitment to excellence in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Regatta Hotel
01.2022 - 11.2022
- Maintained clean and organized dining areas for an enjoyable guest experience
- Maintained clean and organized restaurant to comply with hygiene and health regulations
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards
Trainee Beauty Therapist
The French Beauty Academy
02.2020 - 08.2020
- Achieved proficiency in various beauty therapy techniques through hands-on training sessions, workshops, and continuous education courses
- Educated clients on proper skincare routines, resulting in improved skin health and increased product sales
- Collaborated with salon management to develop marketing initiatives for attracting new clients while retaining existing ones
- Boosted salon revenue with upselling suitable products and services to clients during their visits
Skills
- Problem Resolution
- Reliability and Punctuation
- Resilience
- Adaptability under pressure
- Teamwork and Collaboration
- Sales Technique
- Customer service
Certification
- RSA (QLD)
- Certificate III in Fitness (Gym Instructor)
- Certificate II in Sport & Recreation
- Provide First Aid (Expired)
- Working with Children Check (Blue Card)
Highest Level Of Education
Secondary School (Year 12)
Timeline
Food and Beverage Attendant
Regatta Hotel
01.2022 - 11.2022
Trainee Beauty Therapist
The French Beauty Academy
02.2020 - 08.2020
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