Maddison McQuade
Ardross,Australia
Summary
I am a passionate Beauty Therapist with six years of experience. Offering extensive understanding of personalised and detailed treatments with talent for up-selling products, while maintaining long-term customer relationships. I am motivated to maintain customer satisfaction and contribute to the company's success. I have a admirable desire for beauty therapy and providing an exceptional experience. I would like to demonstrate my abilities whilst expanding my skill set and representing your team. I am currently seeking part-time or full- time employment.
Overview
5
5
years of professional experience
Work History
Skin and Laser Therapist
Clearskincare Clinics
2024.01 - Current
- Educated patients on post-treatment care, ensuring proper healing and minimizing complications.
- Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.
- Performed quality professional skincare services to meet clients' needs within scope of practice and licensing guidelines.
- Examined and analyzed clients' skin to evaluate skin conditions and provide skin care recommendations.
- Maintained a safe work environment by adhering to industry standards and implementing safety protocols.
House and Pet Sitter
Mad Paws
2022.02 - Current
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Performed light cleaning duties such as dusting, vacuuming and wiping down bathrooms.
Beauty Therapist
Ella Bache
2022.02 - 2023.12
- Specialised in brows and lashes, which conducted of shaping and mapping, tinting, henna, lamination, lash lift and tinting.
- Performed treatments such as specialised facials, microdermabrasion, LED light therapy, spray tanning, face and body waxing, manicure and pedicures, body massage and body exfoliation.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Analyzed client needs and came up with individualized and continuous treatment plans. This included educating clients on products and techniques to personalize their care plan.
Volunteer
RSPCA Queensland
2022.02 - 2022.11
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Exercised animals regularly with walks and rigorous play activities.
- Employed positive reinforcement with animals using "clicker-training" method, voice rewards and food rewards.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
Retail Worker and Manufacturer
Krispy Kreme
2021.02 - 2022.05
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Used POS system to process sales, returns, online orders and gift card activations.
- Conducted performance tests and quality assurance tests of goods to meet product certification requirements.
- Worked with raw materials to develop complete and commercially viable products.
Bottle Service Waitress
Butterfly
2021.09 - 2021.12
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
- Assessed guest demeanour and behaviour to minimize disturbances, notifying bouncer of any unruly situations.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Dermal and Beauty Therapist
A Dash Of Amour
2021.09 - 2021.12
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed fat slimming treatments, advanced facials, LED light therapy, skin needling and executed IPL hair removal and microdermabrasion procedures.
- Handled busy schedules and stayed on top of key deadlines.
- Developed individualized, therapeutic skin care programs.
Retail Team Member
Rebel Sport
2021.06 - 2021.11
- Greeted customers, helped locate merchandise and suggested suitable options.
- Helped customers complete purchases, locate items and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Door Supervisor
Coconut Grove Bar
2021.08 - 2021.10
- Liaised between security staff and other departments to coordinate security operations and resolve issues.
- Created safe and welcoming atmosphere for customers.
- Dealt professionally with colleagues, visitors and customers.
- Used de-escalation techniques to address issues and resolve conflicts.
Beauty Spa Therapist
Manusa Day Spa
2020.02 - 2020.09
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Maintained client treatment records and designed long-term care programs for return customers.
- Greeted spa guests warmly to create positive first impression of establishment.
Education
Diploma - Beauty Therapy
South Metropolitan TAFE
Murdoch, WA12.2019
Medik8 Certificate -
South Metropolitan TAFE
Murdoch, WA07.2019
Dermalogica Certificate -
South Metropolitan TAFE
Murdoch, WA02.2019
No Degree -
Rossmoyne Senior High School
Rossmoyne, WA11.2018
Certificate II - Retail Cosmetics
South Metropolitan TAFE
Murdoch, WA10.2018
Certificate of Integrity -
Rossmoyne Senior High School
Rossmoyne, WA10.2018
Letter of Commendation -
Rossmoyne Senior High School
Rossmoyne, WA09.2018
No Degree -
Applecross Senior High School
Ardross, WA11.2016
Skills
- Strong customer service
- Attention to detail
- Creativity
- Outstanding team enthusiast
Timeline
Skin and Laser Therapist
Clearskincare Clinics
2024.01 - Current
House and Pet Sitter
Mad Paws
2022.02 - Current
Beauty Therapist
Ella Bache
2022.02 - 2023.12
Volunteer
RSPCA Queensland
2022.02 - 2022.11
Bottle Service Waitress
Butterfly
2021.09 - 2021.12
Dermal and Beauty Therapist
A Dash Of Amour
2021.09 - 2021.12
Door Supervisor
Coconut Grove Bar
2021.08 - 2021.10
Retail Team Member
Rebel Sport
2021.06 - 2021.11
Retail Worker and Manufacturer
Krispy Kreme
2021.02 - 2022.05
Beauty Spa Therapist
Manusa Day Spa
2020.02 - 2020.09
Diploma - Beauty Therapy
South Metropolitan TAFE
Medik8 Certificate -
South Metropolitan TAFE
Dermalogica Certificate -
South Metropolitan TAFE
No Degree -
Rossmoyne Senior High School
Certificate II - Retail Cosmetics
South Metropolitan TAFE
Certificate of Integrity -
Rossmoyne Senior High School
Letter of Commendation -
Rossmoyne Senior High School
No Degree -
Applecross Senior High School