Maddison McQuade
Ardross,Australia
Summary
I am a passionate Beauty Therapist with six years of experience. Offering extensive understanding of personalised and detailed treatments with talent for up-selling products, while maintaining long-term customer relationships. I am motivated to maintain customer satisfaction and contribute to the company's success. I have a admirable desire for beauty therapy and providing an exceptional experience. I would like to demonstrate my abilities whilst expanding my skill set and representing your team. I am currently seeking part-time or full- time employment.
Overview
5
5
years of professional experience
Work History
Skin and Laser Therapist
Clearskincare Clinics
Mount Lawley
01.2024 - Current
- Educated patients on post-treatment care, ensuring proper healing and minimizing complications.
- Maintained treatment rooms and workstations in compliance with OSHA standards to deliver safe and therapeutic experiences.
- Performed quality professional skincare services to meet clients' needs within scope of practice and licensing guidelines.
- Examined and analyzed clients' skin to evaluate skin conditions and provide skin care recommendations.
- Maintained a safe work environment by adhering to industry standards and implementing safety protocols.
House and Pet Sitter
Mad Paws
Ipswich, QLD
02.2022 - Current
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Performed light cleaning duties such as dusting, vacuuming and wiping down bathrooms.
Beauty Therapist
Ella Bache
Ipswich, QLD
02.2022 - 12.2023
- Specialised in brows and lashes, which conducted of shaping and mapping, tinting, henna, lamination, lash lift and tinting.
- Performed treatments such as specialised facials, microdermabrasion, LED light therapy, spray tanning, face and body waxing, manicure and pedicures, body massage and body exfoliation.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Analyzed client needs and came up with individualized and continuous treatment plans. This included educating clients on products and techniques to personalize their care plan.
Volunteer
RSPCA Queensland
Wacol, QLD
02.2022 - 11.2022
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Exercised animals regularly with walks and rigorous play activities.
- Employed positive reinforcement with animals using "clicker-training" method, voice rewards and food rewards.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
Retail Worker and Manufacturer
Krispy Kreme
Cannington, WA
02.2021 - 05.2022
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Used POS system to process sales, returns, online orders and gift card activations.
- Conducted performance tests and quality assurance tests of goods to meet product certification requirements.
- Worked with raw materials to develop complete and commercially viable products.
Bottle Service Waitress
Butterfly
Perth, WA
09.2021 - 12.2021
- Maintained updated knowledge of drink menu items, promotions, specials and liquor and beer brands and used persuasive selling techniques to maximize sales.
- Assessed guest demeanour and behaviour to minimize disturbances, notifying bouncer of any unruly situations.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Dermal and Beauty Therapist
A Dash Of Amour
Perth, WA
09.2021 - 12.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed fat slimming treatments, advanced facials, LED light therapy, skin needling and executed IPL hair removal and microdermabrasion procedures.
- Handled busy schedules and stayed on top of key deadlines.
- Developed individualized, therapeutic skin care programs.
Retail Team Member
Rebel Sport
Cannington, WA
06.2021 - 11.2021
- Greeted customers, helped locate merchandise and suggested suitable options.
- Helped customers complete purchases, locate items and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Door Supervisor
Coconut Grove Bar
Perth, WA
08.2021 - 10.2021
- Liaised between security staff and other departments to coordinate security operations and resolve issues.
- Created safe and welcoming atmosphere for customers.
- Dealt professionally with colleagues, visitors and customers.
- Used de-escalation techniques to address issues and resolve conflicts.
Beauty Spa Therapist
Manusa Day Spa
East Fremantle, WA
02.2020 - 09.2020
- Performed massages for clients using hot stone, Swedish, deep tissue, sports and pregnancy methodologies.
- Maintained client treatment records and designed long-term care programs for return customers.
- Greeted spa guests warmly to create positive first impression of establishment.
Education
Diploma - Beauty Therapy
South Metropolitan TAFE
Murdoch, WA12.2019
Medik8 Certificate -
South Metropolitan TAFE
Murdoch, WA07.2019
Dermalogica Certificate -
South Metropolitan TAFE
Murdoch, WA02.2019
No Degree -
Rossmoyne Senior High School
Rossmoyne, WA11.2018
Certificate II - Retail Cosmetics
South Metropolitan TAFE
Murdoch, WA10.2018
Certificate of Integrity -
Rossmoyne Senior High School
Rossmoyne, WA10.2018
Letter of Commendation -
Rossmoyne Senior High School
Rossmoyne, WA09.2018
No Degree -
Applecross Senior High School
Ardross, WA11.2016
Skills
- Strong customer service
- Attention to detail
- Creativity
- Outstanding team enthusiast
Timeline
Skin and Laser Therapist
Clearskincare Clinics
01.2024 - Current
House and Pet Sitter
Mad Paws
02.2022 - Current
Beauty Therapist
Ella Bache
02.2022 - 12.2023
Volunteer
RSPCA Queensland
02.2022 - 11.2022
Bottle Service Waitress
Butterfly
09.2021 - 12.2021
Dermal and Beauty Therapist
A Dash Of Amour
09.2021 - 12.2021
Door Supervisor
Coconut Grove Bar
08.2021 - 10.2021
Retail Team Member
Rebel Sport
06.2021 - 11.2021
Retail Worker and Manufacturer
Krispy Kreme
02.2021 - 05.2022
Beauty Spa Therapist
Manusa Day Spa
02.2020 - 09.2020
Diploma - Beauty Therapy
South Metropolitan TAFE
Medik8 Certificate -
South Metropolitan TAFE
Dermalogica Certificate -
South Metropolitan TAFE
No Degree -
Rossmoyne Senior High School
Certificate II - Retail Cosmetics
South Metropolitan TAFE
Certificate of Integrity -
Rossmoyne Senior High School
Letter of Commendation -
Rossmoyne Senior High School
No Degree -
Applecross Senior High School