Maddison Richardson

Facilitated setup and takedown of promotional displays for holiday popup store.

Conducted inventory audits to maintain accurate stock levels and identify loss prevention opportunities.

• Collaborated with retail staff to promptly address customer needs and enhance satisfaction.
• Managed customer accounts and processed orders using store software.
• Delivered exceptional customer service, contributing to increased loyalty and retention rates.
• Up-sold and cross-sold products, boosting average order value significantly.
• Assisted customers with product selections and inquiries.
• Managed inventory by restocking shelves and monitoring stock levels.
• Resolved customer complaints promptly and professionally.
• Engaged customers through product demonstrations and promotions.
• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
• Assisted customers with finding the right product for their needs.
• Helped customers by answering questions and locating merchandise.
• Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

• As a Senior Hairdresser at Finnesse Hair, I provided a wide range of hairdressing services to clients, including cutting, coloring, and styling. I stayed up-to-date with the latest trends and techniques in the industry to ensure that clients received the best possible service. I built strong client relationships and ensured their satisfaction with their hair transformations. I also managed the day-to-day operations of the salon and supervised junior stylists.
• Provided a wide range of hairdressing services to clients, including cutting, coloring, and styling.
• Stayed up-to-date with the latest trends and techniques in the industry.
• Built strong client relationships and ensured their satisfaction with their hair transformations.

• Worked as a Senior Hairdresser at Elise Maree Hair & Makeup. Provided a wide range of hairdressing services to clients, including cutting, coloring, and styling. Collaborated with clients to understand their desired hair goals and provided recommendations based on their hair type and preferences. Built strong client relationships and ensured their satisfaction with their hair transformations.

• General cleaning salon duties, general customer duties including retail, women and girls
• Hair cuts, shampoo and rinsing hair, applying treatments, Keratin treatments, curling/wavy hair
• Applying regrowth colour, and blow drying. Provided excellent customer service by ensuring clients feel comfortable and satisfied with their experience.
• Stayed up-to-date with the latest trends and techniques in hairdressing.

• Completing different tasks such as shampooing, colouring, and styling hair.
• Provided excellent customer service by ensuring clients feel comfortable and satisfied with their experience.
• Stayed up-to-date with the latest trends and techniques in hairdressing.

• Assisted senior hairdressers with various tasks, including shampooing, colouring, and styling hair.
• Provided excellent customer service by ensuring clients feel comfortable and satisfied with their experience.
• Stayed up-to-date with the latest trends and techniques in hairdressing.