MADDISON SCERRI
Camberwell,Australia
Summary
Seasoned waitress with successful track record in fast-paced dining environments. Known for providing top-notch customer service, maintaining cleanliness standards, and skillfully managing table turnover to increase efficiency. Demonstrated ability to handle high-pressure situations while ensuring high level of customer satisfaction. Contributed significantly to improved customer retention rate in previous role through consistent delivery of quality service.
Overview
2
2
years of professional experience
Work History
WAITRESS
SAROS BAR AND DINING
Moonee ponds, Australia
03.2023 - 10.2024
- Greeting customers and seating them
- Welcoming customers with a positive and friendly attitude
- Articulating our specials and the menu and effectively answering customers questions
- Looking after large bookings
- Taking and processing orders through our POS system
- Following up on their experience and up-selling on beverages and desserts
Education
CERTIFICATE III IN BEAUTY AND RELATED SERVICES -
BOX HILL INSTITUTE
Box Hill, VIC11.2024
VCE VM CERTIFICATE -
BOX HILL INSTITUTE
Box Hill11.2024
Skills
- Team Collaboration
- POS system Operation
- Multitasking
- Fast-Paced Environment Adaptability
- Customer service
- Time management abilities
- Team player
- Beverage Serving
- Dining customer service
- Effective customer upselling
- Multitasking capacity
- Warm and friendly
- Customer satisfaction
Timeline
WAITRESS
SAROS BAR AND DINING
03.2023 - 10.2024
CERTIFICATE III IN BEAUTY AND RELATED SERVICES -
BOX HILL INSTITUTE
VCE VM CERTIFICATE -
BOX HILL INSTITUTE
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