Summary
Overview
Work History
Education
Skills
Accomplishments And Achievements
Personal Information
References
Timeline
Generic

Maddison Taylor

Whyalla Stuart,SA

Summary

Organized Team Leader who builds positive rapport, inspires trust and guides teams towards achievement of organisational goals. Excellent customer service skills due to many years working in the field of customer satisfaction. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

6
6
years of professional experience

Work History

Team Leader

The Reject Shop
  • I am currently casually employed at The Reject Shop as a Team Leader, this role has expanded my knowledge on customer service and allowed me to gain many new leadership skills.

Whyalla City Council
03.2022
  • I have just completed my Cert III in Business Administration through CEG while being hosted at the Whyalla City Council in the infrastructure department.

Online Team Member

Woolworths
04.2016 - 03.2022
  • I was previously employed as a part-time online team member at Woolworths at Westlands, where I had been working from April of 2016 until March of 2022.

Volunteer

OLHC Campus of Samaritan College
  • I have volunteered extensively at OLHC Campus of Samaritan College in their library, completing various duties including book cataloguing using the computer system.

Volunteer

STC Campus of Samaritan College
  • I have volunteered extensively at STC Campus of Samaritan College in their library, completing various duties including book cataloguing using the computer system.

Smith Family Learning Cubs
  • I volunteered weekly at various Smith Family Learning Cubs in town.

Relatives/Family Friends
  • Casual cleaning jobs in relatives/family friends homes for a 2-month period.

Whyalla Dental Care
  • Trial period at Whyalla Dental Care.

Education

Cert III Business Administration -

Career Employment Group
03.2023

Completed years 8-12 -

Samaritan College, Saint John’s campus
01.2018

Completed years Reception – 7 -

Our Lady Help of Christians School
01.2013

Skills

  • Experience raising and completing purchase orders
  • Time management with organizing and categorizing stock
  • Drivers license and own vehicle
  • Excellent customer service and people skills on the phone, through email, and in person
  • Ability to work within a team and communicate effectively with other staff, ensuring all that is asked by management is completed
  • The initiative and confidence to work independently when necessary
  • Experience using office equipment such as computers with Microsoft Office Suite, photocopiers and laminators, particularly with Excel and Outlook
  • Proficient in programs such as SynergySoft and Altus
  • Experienced with RF devices used to pick and pack online orders
  • The ability to pick up new skills quickly, it took me no time at all to learn the store services and the appropriate computer and RF programs when I changed departments at my previous job and I was able to learn the records systems at Council with no trouble
  • I am able to obtain a National Police Check as mine has only recently expired
  • Strong work ethic and reliable nature
  • Fast learner and able to pick up new skills with ease
  • I have a strong understanding of administration requirements within organizations and can apply them to any situation
  • Teamwork and Collaboration
  • Cash Handling

Accomplishments And Achievements

  • Cert III in Business.
  • Successfully gained my SACE in 2018.
  • Awarded “Dux” of essential maths in 2017.

Personal Information

Date of Birth: 08/12/00

References

  • Miss Angela Sunman, Store Manager, The Reject Shop, (08) 8644 1632
  • Miss Geraldine Broadbent, Facilities Coordinator, Whyalla City Council, (08) 8640 3420
  • Mr Anthony Travers, Career Employment Group, 1300 885 697

Timeline

Whyalla City Council
03.2022

Online Team Member

Woolworths
04.2016 - 03.2022

Team Leader

The Reject Shop

Volunteer

OLHC Campus of Samaritan College

Volunteer

STC Campus of Samaritan College

Smith Family Learning Cubs

Relatives/Family Friends

Whyalla Dental Care

Cert III Business Administration -

Career Employment Group

Completed years 8-12 -

Samaritan College, Saint John’s campus

Completed years Reception – 7 -

Our Lady Help of Christians School
Maddison Taylor