Maddison Taylor
Whyalla Stuart,SA
Summary
Organized Team Leader who builds positive rapport, inspires trust and guides teams towards achievement of organisational goals. Excellent customer service skills due to many years working in the field of customer satisfaction. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
6
6
years of professional experience
Work History
Team Leader
The Reject Shop
- I am currently casually employed at The Reject Shop as a Team Leader, this role has expanded my knowledge on customer service and allowed me to gain many new leadership skills.
Whyalla City Council
03.2022
- I have just completed my Cert III in Business Administration through CEG while being hosted at the Whyalla City Council in the infrastructure department.
Online Team Member
Woolworths
04.2016 - 03.2022
- I was previously employed as a part-time online team member at Woolworths at Westlands, where I had been working from April of 2016 until March of 2022.
Volunteer
OLHC Campus of Samaritan College
- I have volunteered extensively at OLHC Campus of Samaritan College in their library, completing various duties including book cataloguing using the computer system.
Volunteer
STC Campus of Samaritan College
- I have volunteered extensively at STC Campus of Samaritan College in their library, completing various duties including book cataloguing using the computer system.
Smith Family Learning Cubs
- I volunteered weekly at various Smith Family Learning Cubs in town.
Relatives/Family Friends
- Casual cleaning jobs in relatives/family friends homes for a 2-month period.
Whyalla Dental Care
- Trial period at Whyalla Dental Care.
Education
Cert III Business Administration -
Career Employment Group
03.2023
Completed years 8-12 -
Samaritan College, Saint John’s campus
01.2018
Completed years Reception – 7 -
Our Lady Help of Christians School
01.2013
Skills
- Experience raising and completing purchase orders
- Time management with organizing and categorizing stock
- Drivers license and own vehicle
- Excellent customer service and people skills on the phone, through email, and in person
- Ability to work within a team and communicate effectively with other staff, ensuring all that is asked by management is completed
- The initiative and confidence to work independently when necessary
- Experience using office equipment such as computers with Microsoft Office Suite, photocopiers and laminators, particularly with Excel and Outlook
- Proficient in programs such as SynergySoft and Altus
- Experienced with RF devices used to pick and pack online orders
- The ability to pick up new skills quickly, it took me no time at all to learn the store services and the appropriate computer and RF programs when I changed departments at my previous job and I was able to learn the records systems at Council with no trouble
- I am able to obtain a National Police Check as mine has only recently expired
- Strong work ethic and reliable nature
- Fast learner and able to pick up new skills with ease
- I have a strong understanding of administration requirements within organizations and can apply them to any situation
- Teamwork and Collaboration
- Cash Handling
Accomplishments And Achievements
- Cert III in Business.
- Successfully gained my SACE in 2018.
- Awarded “Dux” of essential maths in 2017.
Personal Information
Date of Birth: 08/12/00
References
- Miss Angela Sunman, Store Manager, The Reject Shop, (08) 8644 1632
- Miss Geraldine Broadbent, Facilities Coordinator, Whyalla City Council, (08) 8640 3420
- Mr Anthony Travers, Career Employment Group, 1300 885 697
Timeline
Whyalla City Council
03.2022
Online Team Member
Woolworths
04.2016 - 03.2022
Team Leader
The Reject Shop
Volunteer
OLHC Campus of Samaritan College
Volunteer
STC Campus of Samaritan College
Smith Family Learning Cubs
Relatives/Family Friends
Whyalla Dental Care
Cert III Business Administration -
Career Employment Group
Completed years 8-12 -
Samaritan College, Saint John’s campus
Completed years Reception – 7 -
Our Lady Help of Christians School
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