Maddy Mauger
Narellan,NSW
Summary
• Strong understanding in hospitality, for 8+ years.
• Certificate II & III In hospitality.
• Qualified Barista.
• Previous customer service experience in pharmacy.
• Very family oriented. Responsible, reliable and punctual, experience in leadership roles.
• Strong work ethic and great flexibility. Dedicated to delivering positive customer service.
Overview
9
9
years of professional experience
Work History
Waitress/Barista
The Gardens Cafe
Mount Annan , NSW
03.2023 - 06.2024
- Took orders for food and drinks.
- Served alcoholic beverages responsibly.
- Developed positive relationships with regular customers through friendly conversation.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Processed payments accurately using cash registers or POS systems.
Waitress/Barista/Supervisor
The Arthouse Narellan
Narellan, NSW
08.2015 - 03.2023
- Assisted with food preparation tasks.
- Provided excellent customer service.
- Maintained a professional attitude while working in a fast paced environment.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Ordering stock, monitoring stock levels, and reordering items as needed.
- Consistently maintained high levels of cleanliness, organisation, storage and sanitation of food and beverage products to ensure quality.
- Developed and maintained relationships with regular customers, recognising preferences and anticipating needs.
- Organised work stations efficiently so that tasks could be completed quickly.
- Placed orders with suppliers for delivery of products required for daily operations.
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
- Prepared hot and cold drinks according to customer specifications.
Education
Completed HSC -
Elizabeth Macarthur High School
Narellan Vale10-2013
Skills
- Customer service
- POS operation
- Food safety
- Cleanliness
Timeline
Waitress/Barista
The Gardens Cafe
03.2023 - 06.2024
Waitress/Barista/Supervisor
The Arthouse Narellan
08.2015 - 03.2023
Completed HSC -
Elizabeth Macarthur High School