Madeleine Burns
Bournemouth, UK
Summary
I am a professional individual with a background in Fitness, Dog Caring, Retail and Hospitality. I am organized and dependable person successful at managing multiple priorities with a positive attitude.
Overview
5
5
years of professional experience
Work History
Dog Daycare Provider
Dolly's Doggies
03.2023 - Current
- Exercised animals regularly with walks and exciting play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioural problems and signs of health issues.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Assisted with development of animal behaviour modification plans.
All Rounder
High Tide
10.2023 - 01.2024
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Retail Sales Worker
Sunglass Hut
10.2023 - 01.2024
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Utilized upselling techniques to promote additional products and increase sales.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
CrossFit Coach
Arbitrium CrossFit
09.2018 - 06.2022
- Maintained compliance with core CrossFit principles and standards when providing both individual and group instruction.
- Monitored participant progress and provided positive reinforcement to support goal achievement.
- Established classes to effectively match skill and learning levels of all participants.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
- Encouraged and motivated participants to persevere through challenges to achieve new goals.
- Planned and executed group fitness sessions with warm-ups and cool-downs.
- Managed group fitness classes of up to 16 members.
CrossFit Coach
Complete Active
04.2021 - 10.2021
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Maintained clean and organized workout environment to enhance overall fitness experience.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Adapted instruction to accommodate special needs, disabilities and physical limitations.
- Provided clients with nutrition and lifestyle advice to support overall health and wellness.
- Demonstrated proper form and technique to prevent injury.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
Life Coach
Universal Mindfulness
09.2018 - 07.2019
- Facilitated group sessions and learning discussions to further objectives.
- Assisted clients in exploring feelings and understanding behaviours.
- Provided education on mental health topics and resources to clients.
- Listened to clients' concerns and provided encouragement and support.
- Supported individuals dealing with mental health and emotional issues.
- Designed safe and supportive environment for clients to discuss issues.
Education
BTEC Level 3 - Sport And Exercise Science
Brockenhurst College
Brockenhurst, UK09.2019
GCSE's - Maths (C), English (C), Science (C), PE (C)
Bournemouth Collegiate School
Bournemouth, UK05.2017
Skills
- Dog First Aid
- Weightlifting Level 1
- Personal Training Level 3
- Gym Instructor Level 2
- Kettlebells
- Circuits
- Strength and Conditioning (foundation level)
Timeline
All Rounder
High Tide
10.2023 - 01.2024
Retail Sales Worker
Sunglass Hut
10.2023 - 01.2024
Dog Daycare Provider
Dolly's Doggies
03.2023 - Current
CrossFit Coach
Complete Active
04.2021 - 10.2021
CrossFit Coach
Arbitrium CrossFit
09.2018 - 06.2022
Life Coach
Universal Mindfulness
09.2018 - 07.2019
BTEC Level 3 - Sport And Exercise Science
Brockenhurst College
GCSE's - Maths (C), English (C), Science (C), PE (C)
Bournemouth Collegiate School
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