Madeline Falk
Gold Coast,QLD
Summary
I am Energetic person with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. After finishing Year 12, I have been accepted into Griffith University, Gold Coast to study Architecture but have elected to defer commencement for 1-2 years to pursue an ambition working on Super Yachts. Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
4
4
years of professional experience
Work History
Junior Stewardess
M/Y Mischief Stewardess For Ahoy Club
03.2024 - Current
- Assisted in keeping inventory of onboard supplies, contributing to efficient operations.
Online Order Picker, Cash Registers, Stock
Harris Farm Markets
11.2021 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Housekeeper
Oracle Peppers
11.2022 - 02.2024
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
Housekeeper
Whitsunday Apartments
12.2023 - 01.2024
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Babysitter
Person
01.2021 - 09.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
Student Training
BDA Architecture
06.2023 - 06.2023
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Cash Register Clerk
Greener Grocer Supermarket
09.2020 - 04.2021
- Handled cash register transactions accurately, ensuring proper handling of customer payments and change distribution.
Education
.
Skills
- Friendly, confident, able to communicate with people of all ages
- Excellent customer service focus and positive attitude
- Trustworthy, reliable, and punctual
- Strong work ethic and dedicated to completing tasks
- Ability to work within a team, take guidance and instruction
- Quick learner, well presented and good level of computer knowledge
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
Personal Information
- Age: 18 (13/05/2005)
- Nationality: Australian
- Health: Excellent, Non-smoker, No tattoos
Licenses
- Boat (RMDL)
- Car
References
- Clint Gordon (AFL coach 3 years), 0421 029 972
- Patrick De Bruin (Grocery Supervisor Harris Farm), 0458 751 335
- Elsbeth Roth (Head Housekeeper, Whitsunday Apartments, Hamilton Island), 0414 781 057
Hobbies and Interests
- Travel
- Boating
- Architecture
- AFL Football
Timeline
Junior Stewardess
M/Y Mischief Stewardess For Ahoy Club
03.2024 - Current
Housekeeper
Whitsunday Apartments
12.2023 - 01.2024
Student Training
BDA Architecture
06.2023 - 06.2023
Housekeeper
Oracle Peppers
11.2022 - 02.2024
Online Order Picker, Cash Registers, Stock
Harris Farm Markets
11.2021 - 02.2024
Babysitter
Person
01.2021 - 09.2023
Cash Register Clerk
Greener Grocer Supermarket
09.2020 - 04.2021
.
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