Summary
Overview
Work History
Education
Skills
Certification
Timeline
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MADELINE QUINN

Baulkham Hills,NSW

Summary

Motivated customer service worker with exceptional social skills, communication abilities and customer service background. Dedicated to properly following health and safety guidelines whilst handling food and beverage items. Pursues every opportunity to support team members and proactively address issues. Highly communicative and outgoing with strong desire to assist others.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Swimming Instructor

Virgin Active
Norwest Business Park, NSW
01.2024 - Current
  • Coordinated and taught swimming lessons to children aged 3+ years.
  • Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
  • Assessed swimming skill levels for each student and placed accordingly depending on results.
  • Encouraged students to build confidence in and out of water by making swimming fun.

Waitress/Barista

Henry Tadevosian
Norwest Business Park
06.2022 - 12.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Followed health and safety regulations relevant to the hospitality industry to minimize accidents, incidents, and liability to the restaurant.
  • Trained new waitstaff on proper food handling, customer service, and safety procedures.

McDonald's Crew Trainer

Macey Pty Ltd
Norwest Business Park
05.2021 - 06.2022
  • Trained other employees in customer service, food safety, and performance requirements
  • Set positive example for team members by providing high-quality, efficient service
  • Taught new team members correct procedures for all areas of operations
  • Greeted customers with a smile and provided friendly service to professionally handle every need.

Education

Bachelor of Midwifery - Health Sciences

Western Sydney University
04-2027

Higher School Certificate -

Crestwood High School
Baulkham Hills, NSW
09.2023

Skills

  • Excellent Memory
  • Professional Demeanor
  • Exceptional Customer Service
  • Safe Food Handling
  • Performance Improvement
  • Active Listener
  • Adaptive and Creative
  • Friendly and Outgoing
  • Team Player
  • POS System Operation

Certification

First Aid/CPR Certificate, Royal Life Saving NSW, 9/2022-9/2025

Working with Children's Check, 3/2024-3/2029

National Police Check, Issued 1/2024

Timeline

Swimming Instructor

Virgin Active
01.2024 - Current

Waitress/Barista

Henry Tadevosian
06.2022 - 12.2023

McDonald's Crew Trainer

Macey Pty Ltd
05.2021 - 06.2022

Bachelor of Midwifery - Health Sciences

Western Sydney University

Higher School Certificate -

Crestwood High School

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MADELINE QUINN