Madeline Renny
Glenmore Park,NSW
Summary
Hardworking and reliable employee with customer service skills, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Great at working efficiently and great at mastering new skills and a quick learner.
Passionate about animal health and wellness. Professional in handling basic needs, care and exercise to animals.
Overview
4
4
years of professional experience
Work History
Server
Franky n Co
Emu Plains, NSW
01.2024 - Current
- Work on the register and take customers orders.
- Prepare food and take food out to tables.
- Prepared drinks according to standard recipes.
- Ensure shelves of food and sweets are fully stocked.
- Ensure all food products were in date and rotated when restocking.
- Ensure the store is clean and kept up to standard and looks presentable.
- Follow health safety guidelines when preparing and serving food products.
- Handle money transactions accurately while following company procedures for handling cash payments.
Kennel Hand/Animal Attendant
Orchard Hills Veterinary Hospital
Orchard Hills, NSW
05.2021 - 08.2024
- Cleaned and disinfected cages, to ensure proper hygiene for animals.
- Provided food and water to animals according to their individual dietary needs.
- Took dogs outside for a walk to go to the toilet and for daily exercise.
- Performed daily maintenance tasks such as cleaning floors, other surfaces and changing bedding materials.
- Stayed on top of laundry, sweeping, and disinfection protocols.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
- Helped with holding animals during injections, blood draws, nail trims etc.
- Maintained clean and orderly play yards, kennels and cages.
- Played with dogs and cats to maintain socialization and reduce stress.
Workplacement Position
Wellpet Vets - Nepean Animal Hospital
Regentville, NSW
01.2024 - 06.2024
- Kept on top of the laundry and basic maintenance of the clinic.
- Assisted with holding animals during blood draws, nail trims, etc.
- Cleaned, disinfected and changed bedding of cages and dog runs to ensure proper hygiene for the animals.
- Watched and comforted hospital patients after surgery to ensure they were recovering well.
- Assisted during euthanasia's and comforting the families of the animals.
- Ensured equipment such as needles, catheters, syringes, swabs, etc was fully restocked.
- Observed and watched different procedures.
Front End Retail Cashier
Woolworths
Caddens, NSW
11.2020 - 04.2023
- Greeted customers and provided them with assistance.
- Maintained a clean and organized checkout area to ensure customer satisfaction.
- Provided excellent customer service by responding to inquiries promptly.
- Adhered to company polices and procedures regarding cash handling.
- Organized shelves and displays in accordance with the company guidelines.
- Assisted customers in locating items throughout the store.
- Promptly answered phone calls from customers inquiring about products or services.
- Bagged merchandise for customers upon request or as needed according to store standards.
- Assisted all customers with their needs.
- Assisted other departments with stocking when necessary during busy periods.
Education
Certificate II Animal Studies
TAFE
Richmond, NSW02-2024
Received My Year 10 Rosa
Penola Catholic College
Emu Plains, NSW01-2021
Skills
- Customer Service
- Strong work ethics
- Friendly and outgoing
- Teamwork and collaboration
- Cash handling
- Communication skills
- Multitasking skills
- Quick Learner
Timeline
Server
Franky n Co
01.2024 - Current
Workplacement Position
Wellpet Vets - Nepean Animal Hospital
01.2024 - 06.2024
Kennel Hand/Animal Attendant
Orchard Hills Veterinary Hospital
05.2021 - 08.2024
Front End Retail Cashier
Woolworths
11.2020 - 04.2023
Certificate II Animal Studies
TAFE
Received My Year 10 Rosa
Penola Catholic College
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