Madelyn Cox
Summary
Passionate addiction specialist and therapy practitioner driven to improve patient lives with high-quality methodical approach. Engaging and professional group facilitator with extensive experience upholding ethical standards.
Overview
14
14
years of professional experience
Work History
Psychotherapist/Clinical Hypnotherapist
Gunnebah Addiction Retreat
01.2020 - Current
- Provided both residential and long-term Individual Therapy to address maladaptive coping mechanisms with focus on behavioural and substance addictions
- Lead facilitator for addictions based Group Therapy both in residential setting, in after-care, and within the community (SMART Recovery)
- Program development for Group therapy providing engaging evidence based content. Covering psychoeducation topics such as; what is addiction?, recovery maintenance, relapse prevention, triggers and cravings, relationships and family systems, co-morbid mental health, behavioural addictions and a variety of other topics promoting psychological well-being.
- Training Therapy Team members on delivering compelling groups whilst upholding trauma informed principles.
- Lead SMART Recovery facilitator within the community, provided mentorship to staff and ex residents completing the SMART training.
- Built strong rapport with clients through active listening skills and empathic understanding of their experiences, fostering lasting therapeutic relationships.
- Collaborated with healthcare professionals in coordinating care for clients with co-occurring mental health and physical health concerns, ensuring a holistic approach to treatment.
- Provided crisis intervention services when needed, effectively addressing acute emotional distress and preventing harm to self or others.
- Conducted thorough assessments of clients'' psychological functioning, identifying areas for targeted therapeutic interventions.
- Addressed issues related to addiction recovery using motivational interviewing techniques, CBT, DBT, supporting individuals throughout the process of change.
- Assisted clients with gaining insights, establishing clear goals and planning strategies to reach personal targets.
Therapy Team Leader and 2IC
Gunnebah Addiction Retreat
02.2022 - 04.2023
- Continued development of Group Psychoeducational Program with inclusion of an Aftercare Program to promote continuity of care and relapse prevention
- Developed risk-management assessment and procedure to address complex and high-needs residents
- Fostered relationships with referral services such as detox centres, DVA, psychiatrists, specialist psychology services, AA/NA, and other community resources
- Developed procedures to support therapy team members' mental health and well-being with focus on burnout prevention
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Conducted training and mentored team members to promote professional development and commitment to best practice
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Worked with team to identify areas of improvement and devised solutions based on findings
- Assisted in recruitment of new team members, hiring highly dedicated and ethical practitioners
- Oversaw rostering and Therapy Team schedule including introduction of flexible work flow system
Case Worker - Homelessness
Uniting Care Community
02.2018 - 11.2018
- Developing client centred case plans focused on the strengths of those at risk of homelessness
- Maintaining accurate case notes and records of interactions with assigned clients
- Completing referrals for clients such as to department of housing and mental health outreach teams
- Communicating with and knowledge of relevant community support systems such as laundry and food provision
Business Development Manager/Paralegal
SMSF Strategies
01.2010 - 01.2015
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Communicated thorough understanding of trust law and in particular self-managed superannuation fund trust deeds.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Generated new business with marketing initiatives and strategic plans.
- Represented company and promoted products at conferences and industry events.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Education
Certificate of Psychological Pain And Addiction
London School of Applied Hypnotherapy
United Kingdom2022
Diploma of Psychotherapy And Clinical Hypnotherapy -
Australian Hypnotherapy College
2019
Bachelor of Psychological Science - Psychology
Griffith University
Gold Coast, QLD07.2016
Skills
- Substance Abuse Counselling
- Psychoeducation Delivery
- Psychosocial Analysis
- Referral Coordination
- Group facilitation
- Crisis Intervention
- Therapeutic Plans
- Program Development
- Individual and Group Clinical Hypnotherapy
- Psychodynamic intervention
Referees
Ana Almagro
(Clinical Psychologist Gunnebah Addiction Retreat 2020-2022)
0487 681 402
Mitch Cameron
(2IC Gunnebah Addiction Retreat 2021-2023)
0434 114 599
Amreeta Abbott
(Director SMSF Strategies - currently CEO Annature)
0400 090 901
Timeline
Therapy Team Leader and 2IC
Gunnebah Addiction Retreat
02.2022 - 04.2023
Psychotherapist/Clinical Hypnotherapist
Gunnebah Addiction Retreat
01.2020 - Current
Case Worker - Homelessness
Uniting Care Community
02.2018 - 11.2018
Business Development Manager/Paralegal
SMSF Strategies
01.2010 - 01.2015
Certificate of Psychological Pain And Addiction
London School of Applied Hypnotherapy
Diploma of Psychotherapy And Clinical Hypnotherapy -
Australian Hypnotherapy College
Bachelor of Psychological Science - Psychology
Griffith University
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