Madhav Grover

• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Helped customers complete purchases, locate items, and join reward programs.
• Greeted customers and helped with product questions, selections, and purchases.
• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Answered questions about store policies and addressed customer concerns.

Worked in the content team

• Coordinated with marketing and design teams to illustrate instagram posts.
• Consulted with editors to shape story and eliminate any errors.
• Managed competing deadlines with efficiency.
• Edited and sourced images and videos using Canva.
• Self-motivated, with a strong sense of personal responsibility.