Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Waitress

Madhu Shrestha

Larrakeyah

Summary

Highly motivated hospitality professional with over 3 years of experience as a waitress and 1 year as a pizza chef. Proven ability to deliver exceptional customer service, manage tasks efficiently under pressure, and maintain a positive, team-oriented work environment. Adept at improving customer satisfaction and fostering loyalty through excellent interpersonal and relationship-building skills.

Overview

6
6
years of professional experience

Work History

Pizza Chef

St. George
01.2022 - Current
  • Prepared and cooked pizzas to order, ensuring consistent quality and presentation
  • Maintained cleanliness and organization in the kitchen, adhering to food safety standards
  • Monitored inventory levels and assisted with stock ordering to minimize waste
  • Collaborated with kitchen staff to manage peak service times efficiently
  • Ensured all food preparation followed established recipes and standards

Waitress

Hurricanes Grill and Bar
01.2019 - Current
  • Provided excellent table service to ensure an outstanding dining experience for customers
  • Efficiently managed assigned sections, taking and delivering orders promptly and accurately
  • Collaborated with team members to maintain a clean, organized, and welcoming environment
  • Addressed customer inquiries and resolved complaints professionally to enhance satisfaction
  • Maintained knowledge of menu items and daily specials to provide recommendations and upsell effectively

Education

Certificate IV - Kitchen Management, Advanced Diploma in Hospitality Management

Reach Community College
Central, 2000

GCSE - NVQ Level 3

Bright Future Higher Secondary School

+2 Equivalent to Year 12 -

Global Collegiate School
Ranipauwa, Nepal

Skills

  • Punctual
  • Reliable
  • Highly organized
  • Multitasking
  • Time-management
  • Interpersonal skills
  • Communication skills
  • Customer relationship building
  • Ability to work under pressure
  • Fast-paced environment adaptability
  • Task coordination
  • Team management
  • Flexible
  • Adaptable
  • Commitment to continuous improvement

Accomplishments

  • Consistently recognized by management and customers for exceptional service and hard work.
  • Praised by trainers for outstanding class performance during training.
  • Commended for strong organizational skills and contributions to workplace efficiency.

Additional Information

Additional information available upon request.

Timeline

Pizza Chef

St. George
01.2022 - Current

Waitress

Hurricanes Grill and Bar
01.2019 - Current

GCSE - NVQ Level 3

Bright Future Higher Secondary School

+2 Equivalent to Year 12 -

Global Collegiate School

Certificate IV - Kitchen Management, Advanced Diploma in Hospitality Management

Reach Community College
Madhu Shrestha