Madison Hutton
Emerald,QLD
Summary
Dedicated professional with a proven track record in customer service and housekeeping, honed at Shamali's Cafe and Restaurant and other notable establishments. Excelled in maintaining high cleanliness standards and managing customer inquiries with efficiency. Demonstrated reliability, exceptional time management, and the ability to solve complex problems, ensuring a positive experience for all clients.
Overview
2
2
years of professional experience
Work History
Cleaner
CQ Cleaning
01.2025 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Handled equipment, chemicals, and materials properly and with caution.
Waitress
Shamali's Cafe and Restaurant
03.2024 - 01.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Delivery Driver.
- Opened and Closed the Restaurant.
- Trained new staff members.
Sales Assistant
Surf Dive N Ski
12.2022 - 03.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Dealt with banking, safe and till operations.
Education
High School -
Marist College Emerald
Emerald, QLD11.2024
Skills
- Cleaning and sanitizing
- Housekeeping
- Customer service
- Time management
- Reliability and punctuality
- Confidentiality awareness
- Complex Problem-solving
Timeline
Cleaner
CQ Cleaning
01.2025 - Current
Waitress
Shamali's Cafe and Restaurant
03.2024 - 01.2025
Sales Assistant
Surf Dive N Ski
12.2022 - 03.2024
High School -
Marist College Emerald
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