Madison Jordan
Munno Para,SA
Summary
I am an honest, reliable, punctual, fit, and hard-working girl looking to advance my career. I take customer service very seriously and my attention to detail is amazing. I have over 7 years of experience in retail and i’m capable of coordinating shipments , dispatching and managing customer needs. I’m committed to providing excellent customer service and finding solutions to customer inquiries.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Picker & Packer
API
Adelaide, SA
11.2023 - Current
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
- Expedited warehouse operations during peak periods by staying flexible with work hours and assisting colleagues in completing high-priority tasks.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Pharmacy Assistant
Para Hills Pharmacist Advice
01.2016 - 11.2023
- Manage stock levels,
- Dispense tech
- Deliveries to homes/nursing homes
- Webster packing
- Interacting with customers, doctors and nursing home staff
- Customer service
- Retail service
- Patient care and interaction
- Invoice processing
- Data entry
- Filing, copying and faxing
- Cash register duties
- Stocktaking
- Maintaining inventory of incoming and outgoing stock
- Controlling out of date stock
- Managing several accounts
Housekeeper
Youthshack Hostel
Darwin, NT
05.2023 - 07.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Customer Service
Kmart
Adelaide, SA
01.2013 - 01.2020
- Customer servie
- Checkout control
- Entertainment department
- Backfill
- service/return counter
Education
YEAR 12 GRADUATE -
Golden Grove High School
01.2015
Skills
- Calm disposition with an ethical, logical and fair approach in stressful situations
- Ability to always communicate in a professional manner and work with a diverse range of people with various cultural backgrounds
- Active listener and strong desire and ability to influence, educate and connect with team members/customers
- Able to learn procedures quickly and accurately
- Helpful, friendly and patient
- Excellent decision-making skills, ethical and dependable
- To educate customers on current promotions
- Punctual
- Using initiative and delegating tasks in situations needed
- Experienced facilitation and presentation skills
- Efficient time management
- Encouraging/highly effective team player
- Attention to detail in all areas
- Proven ability to work independently and unsupervised
- Identifying and analyzing all problems to create a solution
- Experience with cleaning / disposing
- Experience in workplace health and safety practices
- Pallet Jack Operation
- Order Accuracy
- Packing Efficiency
- Warehouse Safety
- Workplace Cleanliness
- Stock replenishment
- Quality Control
- Quick Learner
- Heavy Lifting
- Critical thinking
- Pick lists
- Product pricing
- Safety processes and procedures
- Warehouse Operations
- Exceptional time management skills
- Product picking
- Customer Service
- Storage Organization
- Packing and shipping
Certification
- Certificate in s2 & s3 completed
- QCPP awards
References
Viet Nguyen, Pharmacist in charge, 0472 673 528
Timeline
Picker & Packer
API
11.2023 - Current
Housekeeper
Youthshack Hostel
05.2023 - 07.2023
Pharmacy Assistant
Para Hills Pharmacist Advice
01.2016 - 11.2023
Customer Service
Kmart
01.2013 - 01.2020
YEAR 12 GRADUATE -
Golden Grove High School