Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Lalic

09/10/2006

Summary

Outgoing Fast Food Worker with background in foodservice settings. Well organised and hardworking with passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours.

Overview

2
2
years of professional experience

Work History

Essential Beauty

Work Experience - Two Weeks
  • Enhanced client satisfaction by efficiently scheduling appointments and managing salon calendars.
  • Maintained aclean and inviting salon environment to promote client comfort and encourage repeat business.
  • Provided exceptional customer service, addressing concerns promptly and professionally, resulting in increased client loyalty.
  • Kept up-to-date with the latest industry trends and techniques, ensuring optimal client experience and outcomes.
  • Assisted in maintaining adequate inventory levels of salon products, preventing stock shortages or overages that could impact business operations.

McDonald's

Crew Coach
04.2022 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru, cafe and other areas.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Wiped counters and sanitised equipment to maintain clean food prep and dining areas.
  • Trained newly hired employees on routine tasks and customer service.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.

Education

Certificate III in Beauty Services -

TAFE
Campbelltown, NSW 2560
12.2023

Statement of Attainment in Classic Eyelashes -

TAFE
Liverpool, NSW 2170
12.2023

Enrolled in Diploma of Beauty Therapy - Due To Start in July 2024.

TAFE
Campbelltown, NSW

Mount Carmel Catholic College
Varroville, NSW 2566

Skills

  • Employee Training
  • Customer Needs Assessment
  • Customer Service
  • Waxing and hair removal techniques
  • Tool sterilisation knowledge
  • Lash and brow maintenance
  • Dye and Tint Application
  • Appointment Scheduling

Timeline

McDonald's

Crew Coach
04.2022 - Current

Essential Beauty

Work Experience - Two Weeks

Certificate III in Beauty Services -

TAFE

Statement of Attainment in Classic Eyelashes -

TAFE

Enrolled in Diploma of Beauty Therapy - Due To Start in July 2024.

TAFE

Mount Carmel Catholic College

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Madison Lalic